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Partial review In Ontario's regulated market

Videoslots Ontario review

3.7Editorial score, 3.7 out of 5

How we score

Videoslots is available in Ontario's regulated iGaming market under registration OPIG1267597. The search box reads 5,289 games. Deposits start at CAD 10 and withdrawals at CAD 20, and clause 2.9 adds CAD 2.50 to a second withdrawal inside 24 hours unless it goes by normal bank wire, a fee the sister site Mr.Vegas doesn't print.

At a glance Key facts about Videoslots in Ontario

Ontario status
AvailableChecked 4 Oct 2026
Published games
5289Operator-published
Minimum deposit
CAD 10Editor research
Withdrawal window
1–5 daysEditor research

Quick answers Tap a question to read the answer

Is Videoslots available in Ontario?

Videoslots is listed as active in Ontario's regulated iGaming market (status last checked 4 October 2026). Confirm the operator on the AGCO and iGaming Ontario registers before you sign up.

Can I use Interac at Videoslots?

Yes, for deposits and withdrawals. Limits and fees are set by the operator and your bank.

Who wrote and checked this Videoslots review?

Written by Adi Galatanu. Sources are listed at the bottom of the page.

Pros and cons

  • The search box reads 5,289 games, and the open grid shows slots plus Crazy Time.
  • The terms publish CAD 10 and CAD 20 as the deposit and withdrawal floors.
  • The location check runs in the browser through GeoComply, with no extra download at login or registration.
  • A normal bank wire carries no fee from Videoslots, however often it is requested.
  • A second withdrawal inside 24 hours costs CAD 2.50 unless it goes by bank wire, a charge Mr.Vegas doesn't print.
  • Clause 2.14 reserves an administrative charge for more than one withdrawal in seven days, with the amount left to the site.
  • The 48-hour processing aim begins after documents and can slip if play is reviewed.
  • Excluding here leaves a Mr.Vegas account from the same company untouched.

Who it suits: Fine for players who withdraw once a day or less, or by bank wire. Anyone who cashes out small sums several times a day will pay less at Mr.Vegas, which shares the game menu. The public pages don't name deposit brands, so anyone who needs that settled before registering will have to wait for the cashier.

Still unconfirmed

  • Which brands the logged-in cashier offers for a deposit.
  • Whether the cashier shows the CAD 2.50 line before a second same-day withdrawal is confirmed.
  • Whether Videoslots publishes a native Ontario app under a name the Canadian store search didn't surface.
  • What receipt time follows the 48-hour processing aim for an ordinary bank wire.

Games at Videoslots

What's on the open grid: filters, tiles and a shared studio list

The 5,289 figure is the placeholder in the search box. The filter column runs through jackpots, slots, tables, video poker, other games and live casino, and the studio dropdown holds the same 159 names as the sister site. A sample of them, including Play N Go and Evolution, is in the Mr.Vegas review.

Tiles in view include Temple Tumble Megaways, Ghost Booster, Gates of Olympus, Sweet Bonanza 2500, Book of Dead and Book of Power. Several jackpot lines, among them 333 Boom Banks and Links of Ra II, share one dollar figure, so it isn't a separate prize on every row. Studio names aren't captioned under each tile, and every game keeps its own return information. Slots make up most of the lobby, with table games, jackpot slots and live dealer tables as the smaller sections.

Published game count
5289 Operator-published
Lobby count
Search among 5,289 games Operator-published
Visible titles
Temple Tumble Megaways, Gates of Olympus, Sweet Bonanza 2500, Book of Dead, Book of Power and Crazy Time Operator-published

Game types

  • Slots offered
  • Table games offered
  • Live dealer offered
  • Game shows offered
  • Poker not offered
  • Sportsbook not offered

Game providers Operator-published

Studios named on the operator's site. This lists names only: it does not confirm that a given title is playable in Ontario.

  • Play'n GO
  • Relax Gaming
  • Inspired Gaming
  • Evolution
  • NetEnt

Live casino at Videoslots

Crazy Time, Ice Fishing and baccarat further down the grid

Live Casino is one of the sidebar filters. Lower on the public grid, tiles marked Evolution include Crazy Time, Ice Fishing and baccarat tables. The longer set of live labels in the category menu, from Live Baccarat and Live Roulette to Game Shows and Live VIP, matches the sister site and is listed in the Mr.Vegas review.

No single live-table minimum for the whole casino is printed. iGaming Ontario lists this brand as casino only.

Live dealer games
Offered
Visible live tiles
Crazy Time, Ice Fishing and baccarat tables marked Evolution, under the Live Casino filter Operator-published

Payment methods

Videoslots deposits start at CAD 10; withdrawals go back to the original method

The deposit floor is CAD 10, and any processing fee is disclosed at the deposit. The terms call deposits generally immediate and leave a delay at the payment provider outside Videoslots's hands.

You have to pay from a method Videoslots has approved, and the account must be in your name. The public terms don't give brand names for that cashier, and methods held by someone else are refused. Withdrawals go back to the original payment method up to CAD 30,000. Beyond that, payment is by bank transfer and you write to on.support@videoslots.com.

The cashier is generally described as offering Interac, Instadebit, Visa, Mastercard, Skrill, MuchBetter and Paysafecard, with deposits landing instantly. Per-method ceilings and the final list of brands are shown after login.

Payment methods listed for Videoslots
MethodDepositWithdrawal Minimum Processing Source
Wire Transfer Not confirmed Yes Aim of 48 hours after documents; CAD 2.50 if withdrawing more than once in 24 hours Operator-published
Minimum withdrawal CAD 20. Clause 2.9 charges CAD 2.50 for a second withdrawal inside 24 hours. A normal bank wire is also described as free of a Videoslots fee. Amounts over CAD 30,000 are paid by bank transfer.
Interac Yes Yes CAD 10 About 24 hours after processing (third-party report) Editor research
Visa Yes Yes CAD 10 1–3 days after processing (third-party report) Editor research
Mastercard Yes Yes CAD 10 1–3 days after processing (third-party report) Editor research

“Not confirmed” means we have not established the answer. It does not mean the method is unavailable.

Minimum deposit
CAD 10 Editor research
Minimum withdrawal
CAD 20 Editor research

Payouts and limits

The CAD 2.50 fee for withdrawing twice in 24 hours, and the bank-wire exception

Bank transfers use the same CAD 20 floor as every other method. A smaller request goes through on.support@videoslots.com, with a processing fee of 3.95%.

Clause 2.9 holds two sentences that look as if they collide. The first charges CAD 2.50 if you withdraw more than once in a 24-hour period. The second says all withdrawals by normal bank wire are free however many times you withdraw in a day. The workable reading is that the bank-wire sentence is the exception: a second Interac, card or e-wallet withdrawal inside 24 hours pays CAD 2.50, and a second bank wire doesn't. Your own bank may still add a charge.

The fee is small in dollars and large in proportion. On a CAD 20 withdrawal it takes an eighth, so splitting small cash-outs across one day is the expensive habit; one request a day, or waiting until the 24 hours have passed, avoids it. Clause 2.14 can stack on top, reserving an administrative charge when more than one withdrawal falls inside seven days, at an amount the terms leave to the site. The Mr.Vegas terms, issued as the same version on the same date, keep the bank-wire line and drop the CAD 2.50 sentence; the Mr.Vegas review shows that side.

Under clause 2.10, identity is matched electronically where possible, with a passport or driving licence as the fallback, and completed verification is a precondition for moving money. Larger accumulated transactions can bring a request for source-of-funds documents such as bank statements, and the 48-hour processing aim runs only after documents are in. A review of play can push a request past that aim. Delivery after processing depends on the method; the terms set no timetable for it, and the windows quoted for the brand vary too widely to plan around, so the cashier status is the better guide. Progressive jackpots of CAD 50,000 or more may be held for as long as 30 working days. An account with no login for 12 consecutive months is charged CAD 1 a month until it is used again.

Videoslots Ontario terms showing withdrawals from CAD 20, deposits from CAD 10, and clause 2.9 charging CAD 2.50 when money is taken out more than once in 24 hours
The Ontario terms page shows withdrawals from CAD 20 and deposits from CAD 10, with clause 2.9 adding CAD 2.50 when a player withdraws again inside 24 hours, as of 6 October 2026.
Published payout window
States an aim of 48 hours once due-diligence documents are in Editor research
Notes
The minimum withdrawal is CAD 20, including bank transfers. A request under that amount goes through on.support@videoslots.com and a 3.95% fee. Clause 2.9 charges CAD 2.50 if the player withdraws more than once in a 24-hour period. The same clause says a normal bank wire carries no fee from Videoslots, however often it is requested. After due-diligence documents are in, Videoslots aims to process withdrawals within 48 hours, and a review of play can push a request past that aim. Up to CAD 30,000 returns to the original method. Above that, payment is by bank transfer. A progressive jackpot of CAD 50,000 or more may wait up to 30 working days before withdrawal. Twelve months without a login draws a CAD 1 monthly charge while the account stays inactive.

This is the operator's stated window, not a test result. Identity checks and your bank can add time.

Mobile app

Videoslots app: a browser location check, and no store app in the results

A GeoComply dialog on the public site says GeoComply NDBS, a no-download browser solution, runs in your browser during login and registration, with no extra download. The Ontario terms cover an account opened on the Ontario website and one opened in a mobile application. The Canadian App Store search for Videoslots, dated 6 October 2026, returned no casino app from this operator, so the browser is the route to use on a phone. Location services need to be on, or the browser check can stop registration. No native iOS or Android app is documented for Ontario.

GeoComply dialog stating that GeoComply NDBS, a no-download browser solution, runs in the browser during login and registration
A GeoComply dialog on the public site says the browser check runs during login and registration without an extra download, as of 6 October 2026.
Mobile website
Available
iOS app
Not confirmed
Android app
Not confirmed
Notes
The public site shows a GeoComply dialog for a no-download browser check at login and registration. Ontario terms name a mobile application as well. A Canada store search for Videoslots on 6 October 2026 did not surface this operator's casino app. Operator-published

Safety and regulation

Videoslots Ltd, registration OPIG1267597, issued 9 September 2024

Videoslots Ltd is incorporated in Malta, and the Ontario terms place its registered office at The Space, Level 2 and 3, Alfred Craig Street, Pieta PTA 1320. Registration OPIG1267597 was issued on 9 September 2024, and the footer repeats it while dating the iGaming Ontario agency relationship from 1 June 2023. The terms say iGaming Ontario conducts and manages the site, with Videoslots named as the agent operating the games.

Videoslots is available in Ontario's regulated iGaming market. As checked on 6 October 2026, the player directory lists it as a casino, separate from Mr.Vegas, with the Play link going to the Ontario site. Only adults 19 or older who are physically in Ontario may play. The two-card directory view is on the Mr.Vegas review.

Ontario status
Available in Ontario's regulated iGaming market
Last checked

Check any casino name or web address with our Ontario regulated casino checker.

Listed on the iGaming Ontario regulated-market directory as of 2026-10-04. Official categories: casino.

Other brands from the same operator: Mr.Vegas.

Customer support

Contacting Videoslots: chat, an email form and on.support@videoslots.com

Chat and Phone both appear in the header. The contact page lists live chat, an email form and a talk option, and the office line reads Videoslots Ltd at The Space, Level 2 and 3, Alfred Craig Street, Pieta PTA 1320. No Ontario telephone number is printed there.

The contact page prints no chat hours or reply time for live chat. The terms set a 48-hour reply target for email and a 24-hour target for a callback request.

The terms use on.support@videoslots.com for a withdrawal under the minimum and for a request to reopen after self-exclusion. Live chat is the other route named for that request.

Live chat
Available
Email
Available
Phone
Not confirmed
Hours
Header items include Chat and Phone. The contact page lists live chat, an email form and a talk option, and names the office Videoslots Ltd. The Ontario email is on.support@videoslots.com. That page does not show an Ontario telephone number. Operator-published

Responsible gambling

Responsible gambling tools at Videoslots, and BetGuard for the whole province

You can cap deposits, losses, wagers, the size of a single bet, and how long a session stays logged in. The waiting periods match Mr.Vegas: 24 hours to decrease a deposit, loss or wager limit, and 7 days to increase or remove one. The click-path for the lock is in the Mr.Vegas review.

A short lock can run for 24 hours, one week, one month, two months or three months, or a custom number of days. It takes effect at once: login, deposits and play stop, and the account returns by itself when the time ends.

Self-exclusion runs from six months to five years (six months, one year, then two, three and five years), binds the Videoslots account only and starts immediately. That boundary stops at this brand: Mr.Vegas carries the same games under the same owner but is a separate account, so a player who wants out of both has to exclude on each site or use BetGuard, the provincial opt-out at BetGuard.ca or 1-833-776-7171. Reopening goes through on.support@videoslots.com or live chat, and after the reactivation questions the terms add another 24 hours. The footer asks players to call ConnexOntario on 1-866-531-2600. The page also names GamBlock for site-blocking software, and our responsible gambling guide sets out the provincial routes.

Videoslots self-exclusion choices running from six months to five years, with a BetGuard link
Self-exclusion here runs from six months out to five years, applies only to the Videoslots account, and links to BetGuard, as of 6 October 2026.
Deposit limits
Offered Operator-published
Loss limits
Offered Operator-published
Wager limits
Offered Operator-published
Short-term break
Offered Operator-published
Self-exclusion
Offered Operator-published
Max-bet limit
Offered Operator-published
Time-out limit
Offered Operator-published
BetGuard central self-exclusion
Offered Operator-published

Set limits before you play and use self-exclusion if you need a break. Read our responsible gambling guide.

Not sure what limit to set? Our budget and limits planner turns a monthly amount into daily, weekly and monthly deposit limits.

Play responsibly

ConnexOntario · free, confidential, 24/7

1-866-531-2600

Free, confidential support is available 24/7 for anyone in Ontario concerned about their own or someone else's gambling.

connexontario.ca

Alternatives to Videoslots

Videoslots or another Ontario casino? Start with the 24-hour fee

The nearest alternative is the sister site Mr.Vegas: same company, same 159 studios, a lobby eight games smaller, and no CAD 2.50 sentence in its clause 2.9. For small withdrawals taken more than once a day, it is the cheaper of the two on paper.

If you want payout times published method by method, read the Jackpot City review. If you're weighing an app listing against the banking terms, the Captain Cooks Casino review records an Ontario Android app and a CAD 50 withdrawal minimum.

Videoslots works when the open lobby and the CAD 10 and CAD 20 figures are enough and you withdraw once a day or by bank wire. Look elsewhere if the deposit brand has to be named first.

Full review and detailed analysis

Videoslots in Ontario: 5,289 games and a CAD 2.50 withdrawal fee

Videoslots is its own Ontario casino, separate from Mr.Vegas although the same company runs both. The header control is set to CAD, and the footer gives registration OPIG1267597 and limits play to people 19 and older in Ontario.

The search field reads 5,289 games. A deposit can't be under CAD 10 and a withdrawal can't be under CAD 20. Withdrawing more than once inside 24 hours costs CAD 2.50 unless the money goes by normal bank wire, and that sentence is the main thing separating these terms from the Mr.Vegas copy of the same version. Once due-diligence documents are in, Videoslots states an aim of processing within 48 hours, and a review of play can push a request past it.

Videoslots Ontario lobby search reading 5289 games, with Jackpots and Video Slots filters, then Table Games, Video Poker and Live Casino, plus a Crazy Time tile
The search field reads 5,289 games, the sidebar lists jackpots through live casino, and Crazy Time is on the lower grid, as of 6 October 2026.
Editorial score breakdown (out of 5)
CriterionScore
Safety & regulation3.6
Games4.2
Withdrawals3.4
Mobile3.3
Support3.6
Responsible gambling4.2

Still unconfirmed

  • Which brands the logged-in cashier offers for a deposit.
  • Whether the cashier shows the CAD 2.50 line before a second same-day withdrawal is confirmed.
  • Whether Videoslots publishes a native Ontario app under a name the Canadian store search didn't surface.
  • What receipt time follows the 48-hour processing aim for an ordinary bank wire.

Videoslots compared with other Ontario casinos Recorded values only. Not a ranking.

Published game count
  • Videoslots 5,289
  • Mr.Vegas 5,281
  • 888 Casino 2,000+
  • Jackpot City 1,000+
  • Captain Cooks Casino 1,000+
  • Luxury Casino 1,000+

Figures as published by each operator (for example “2000+”). Counting methods differ, so treat them as a rough scale.

Published withdrawal window
  • Jackpot City 1–3 business days
  • Casino Time Up to 5 business days
  • Ruby Fortune 1–5 business days
  • Videoslots 1–5 days
  • Mr.Vegas 1–5 days
  • Captain Cooks Casino 3–6 business days

Bars span the minimum to maximum days the operator publishes. Your own time depends on the method and account verification.

Deposit methods recorded
  • Jackpot City 9
  • Betway 7
  • Spin Casino 6
  • 888 Casino 6
  • 888 Sport 6
  • Videoslots 3

Number of payment methods we have recorded as accepted for deposits.

Videoslots vs other Ontario casinos Recorded facts; “Not confirmed” means we have no confirmed value.

VideoslotsCasino TimeJackpot City
OntarioIn Ontario · checked 4 Oct 2026In Ontario · checked 7 Oct 2026In Ontario · checked 7 Oct 2026
Published games5289 gamesNot confirmed1000+ games
Live dealerYesYesYes
Deposit methodsInterac, Visa, MastercardInterac, Visa, MastercardInterac, Visa, Mastercard, eCheck, Apple Pay, MuchBetter +3
Minimum depositCAD 10CAD 10CAD 10 (generally; varies by method)
Published payout window1–5 daysUp to 5 business days1–3 business days
Native appsNot confirmedNot confirmediOS and Android
Editorial score3.7 / 53.6 / 53.7 / 5

Player reviews and complaintsWhat Ontario players report about Videoslots, and what to do if something goes wrong

Player score

Not enough reports yet

0 of 5 reports needed (last 24 months) before we show a score.

No player reviews of Videoslots yet. If you have played here while in Ontario, yours can be the first.

Write a review of Videoslots

Tell other Ontario players what happened. A moderator reads every review before it appears. Please leave out personal details, staff names and promotional offers.

Your rating

What happened, and roughly when? Sign-up, verification, deposits, withdrawals and support are what other players look for.

A first name or nickname, shown with your review.

Never published. Used to confirm your review.

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Leave blank and we use the start of your review.

Rate what you used (1 = poor, 5 = excellent)

The facts (what other players find most useful)

Verification documents you were asked for
You played on

Verified player badge (optional)

Upload a screenshot that shows a deposit or withdrawal at Videoslots (cashier history or confirmation email). Cover your name, account and card numbers first. Only a moderator sees it, and it is deleted as soon as it has been checked. JPG, PNG, WebP or PDF, up to 5 MB.

We email you a confirmation link. Nothing is public until a moderator approves it.

Complaints about Videoslots

No complaints about Videoslots have been published on OCL.

If something goes wrong with Videoslots

  1. Complain to Videoslots first, in writing. Email on.support@videoslots.com, use live chat or request a callback through videoslots.ca/customer-service/. Ask for a complaint reference number and keep screenshots.
    Published response time: Live chat aims to answer instantly, email within 48 hours and callbacks within 24 hours; written response to a complaint within 14 business days.
    AGCO Ontario terms and conditions, section 7 (Disputes) (opens in a new tab) checked 7 Oct 2026
  2. Give it time to decide. The AGCO says an operator's formal process can take up to 90 days.
  3. Escalate if it is not resolved. iGaming Ontario runs a dispute escalation form for players of regulated sites, and the AGCO takes complaints about operators breaking the rules through iAGCO. Neither can order a refund for you, but both can take the matter up with the operator. Complaints about self-exclusion, responsible gambling or advertising can go straight to the AGCO.
  4. Want it on the record? File a complaint with OCL: we send it to Videoslots, publish the reply and help you escalate. OCL is not a regulator and cannot order a payment.

Play responsibly

ConnexOntario · free, confidential, 24/7

1-866-531-2600

Free, confidential support is available 24/7 for anyone in Ontario concerned about their own or someone else's gambling.

connexontario.ca

Player reports are written by readers and checked by a moderator before they appear; they describe individual experiences, not OCL tests. OCL earns commission from some operators. That never decides which reports or complaints are published, and the player score is kept separate from our editorial rating. Advertiser disclosure

Frequently asked questions about Videoslots

How many games does Videoslots have in Ontario?

The search box reads 5,289 games. Filters beside it cover jackpots and video slots, with table games, video poker and live casino listed separately.

What does Videoslots charge for a second withdrawal in 24 hours?

CAD 2.50, under clause 2.9, unless the withdrawal goes by normal bank wire, which the same clause keeps free however often it is used. Clause 2.14 also reserves an administrative charge for more than one withdrawal in seven days. The sister site Mr.Vegas doesn't print the CAD 2.50 fee.

Who operates Videoslots in Ontario, and what is its registration number?

Videoslots Ltd, at The Space, Level 2 and 3, Alfred Craig Street, Pieta PTA 1320. The registration number is OPIG1267597, issued on 9 September 2024, and the footer dates the agency relationship from 1 June 2023.

What is the minimum withdrawal at Videoslots?

CAD 20, bank transfers included. For anything smaller you write to on.support@videoslots.com, and the terms add a 3.95% processing fee.

Is there a phone number for Videoslots support in Ontario?

No Ontario telephone number is printed on the contact page. The terms describe a callback request with a 24-hour target, and live chat and on.support@videoslots.com are the other documented routes.

Does Videoslots have an app for iPhone or Android?

A Canadian App Store search on 6 October 2026 didn't return a casino app from this operator. The terms mention a mobile application, and the public site loads in the browser with a GeoComply location check.

What limits can you set on a Videoslots account?

Deposits, losses, wagers, the size of a bet, and how long a session stays logged in, plus a short lock and self-exclusion. Exclusion covers only the Videoslots account, so BetGuard, at 1-833-776-7171, is the route that also covers Mr.Vegas and every other regulated Ontario site.

Sources

What this page was checked against.

6 sources checked Show list
  • iGaming Ontario regulated-market directory Official source · Under Videoslots Ltd., Play Videoslots links to www.videoslots.ca and sits beside the Mr.Vegas casino card. The directory requires age 19 and a physical presence in Ontario. Checked
  • Videoslots Ontario lobby Operator website · Search placeholder Search among 5,289 games. Visible tiles include Temple Tumble Megaways, Book of Dead, Gates of Olympus, Sweet Bonanza 2500, Book of Power and Crazy Time. The provider dropdown has 159 studio names, the same set as Mr Vegas. A GeoComply dialog names a no-download browser solution for login and registration. Footer shows OPIG1267597. Checked
  • Ontario terms Operator terms · Videoslots Ltd at The Space, Level 2 and 3, Alfred Craig Street, Pieta PTA 1320. OPIG1267597 issued 9 September 2024. Deposit floor CAD 10. Withdrawal floor CAD 20. Clause 2.9 adds CAD 2.50 when a player withdraws more than once inside 24 hours, then says a normal bank wire has no Videoslots fee. Processing aim is 48 hours after documents. Original method up to CAD 30,000, then bank transfer. Progressive jackpots of CAD 50,000 or more may wait up to 30 working days. Support email on.support@videoslots.com. Checked
  • Responsible gaming Operator publication · Lock account durations of 24 hours, one week, one month, two months, three months or a custom number of days. Exclusion choices of 6 months through 5 years, limited to the Videoslots account. Caps for deposits, losses, wagers, bet size and logged-in time. BetGuard.ca and 1-833-776-7171. GamBlock is named as site-blocking software. Checked
  • Customer service Operator publication · Live chat, an email form and a talk option, with the office named Videoslots Ltd in Pieta. The page does not print an Ontario phone number. Checked
  • Canadian App Store search App store listing · Searching the Canada store for Videoslots produced unrelated titles, none of them a casino app from this operator. Checked

Editorial review process

We review Ontario online casinos using one method and record where each fact comes from: the operator, an official register or our own check. Figures can change, so check the operator's own pages before you act.

Read our full review process

Last updated: . We aim to review all casino information regularly to keep it accurate.

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