At a glance Key facts about Captain Cooks Casino in Ontario
- Ontario status
- AvailableChecked 7 Oct 2026
- Published games
- 1000+Operator-published
- Minimum deposit
- CAD 10 (offer terms)Operator-published
- Withdrawal window
- 3–6 business daysEditor research
- Deposit methods
-
Withdrawal methods
-
Visa -
Mastercard -
eCheck
-
-
Mobile apps
- iOS app
- Android app
- Game types
Quick answers Tap a question to read the answer
Is Captain Cooks Casino available in Ontario?
Captain Cooks Casino is listed as active in Ontario's regulated iGaming market (status last checked 7 October 2026). Confirm the operator on the AGCO and iGaming Ontario registers before you sign up.
Does Captain Cooks Casino have a mobile app?
Yes. According to our records, Captain Cooks Casino has iOS and Android apps.
Can I use Interac at Captain Cooks Casino?
Yes, for deposits. Limits and fees are set by the operator and your bank.
Who wrote and checked this Captain Cooks Casino review?
Written by Adi Galatanu and fact-checked by Roxana Galatanu. Sources are listed at the bottom of the page.
Pros and cons
- Published sign-up accounts describe an on-site ID-and-selfie check, often before the first deposit rather than at the first cash-out
- A public live row of Pragmatic Play tables: blackjack, baccarat, roulette and game shows
- Ontario apps on Google Play and the Canadian App Store, plus mobile-browser access
- Limit increases or removals wait 24 hours, and Take a Break runs from 24 hours to three months
- Interac and Skrill are listed for deposits; Captain Cooks' own pages name neither for withdrawals.
- No withdrawal timetable on Captain Cooks' own pages: the terms promise only business-day processing after checks.
- CAD 50 minimum withdrawal, and the terms let Captain Cooks pay winnings back to accounts you deposited from.
- The public lobby is identical to two sister sites, so the games give no reason to pick it over them.
- The AGCO fined Apollo Entertainment Ltd, the operator behind this brand, CAD 100,000 in August 2023 for responsible-gambling failures, including its self-exclusion and limit tools. The notice names no individual brand.
Who it suits: Suits a player who will upload ID and a selfie at sign-up, start with small deposits and take winnings back by card or CAD EFT. Look elsewhere if you need Interac in both directions or a published payout timetable, and don't expect its games to differ from Golden Tiger's or Casino Classic's.
Still unconfirmed
- Does the logged-in Captain Cooks cashier offer Skrill or Interac as a withdrawal method?
- How long does the on-site ID-and-selfie check take for a new Ontario account?
- How long does a card or CAD EFT payout take end to end, and does the cashier show a pending period?
- Whether the 1000+ headline seen in earlier-checked app-store artwork still applies; the Google Play text now says hundreds of slot games.
- Which email address and reply time apply to support; the contact page shows no readable address or response target.
Games at Captain Cooks Casino
Captain Cooks games: the shared Casino Rewards front page
The 1000+ figure comes from Captain Cooks' app-store artwork, as seen in the earlier check; the text of its Google Play listing speaks only of hundreds of slot games, and the homepage prints no total. The public Ontario homepage shows what sits behind it: feature-led video slots such as Amazing Builder Dragons, Boomstick Bill 3 and Raging Gods of Olympus 2, linked-jackpot Area Link titles, newer releases including Wild Tomb and Big Bass Race Day, and an Exclusive & Early Access row of Casino Rewards-branded games such as Rewards City and Casino Rewards Hyperstar.
None of those rows is unique to Captain Cooks. The same titles, in the same order, sat on Golden Tiger's and Casino Classic's homepages on 6 October 2026, branded exclusives included. If a particular release is your reason for choosing a brand, it won't separate these three.
- Published game count
- 1000+ Operator-published
- Catalogue size
- 1000+ in earlier-checked app-store artwork; the Google Play description says hundreds of slot games and the homepage prints no total Operator-published
- Public lobby rows
- Most Popular, New Releases, Exclusive & Early Access and Live Casino, 12 tiles each, identical to Golden Tiger and Casino Classic on 6 October 2026 Operator-published
- Live lobby
- Pragmatic Play Live tiles including Blackjack 14 Gold, Baccarat 3 and Fortune Roulette Operator-published
Game types
- Slots offered
- Table games offered
- Live dealer offered
Game providers Editor research
Studios named on the operator's site. This lists names only: it does not confirm that a given title is playable in Ontario.
- Pragmatic Play
Live casino at Captain Cooks Casino
Captain Cooks live casino: a Pragmatic Play row
Every tile in the public live row is a Pragmatic Play Live game: Blackjack 14 Gold, Baccarat 3, Fortune Roulette, Mega Wheel, Mega Sic Bo, Boom City, Andar Bahar, Sweet Bonanza CandyLand and Dice City, plus a Pragmatic Play Live Games lobby tile. Jacks or Better Draw Poker appears in the same row, but that is a casino table game, not a sign of a player-versus-player poker room.
Within the Apollo group, a row like this is what you get on Captain Cooks, Golden Tiger and Casino Classic. Grand Mondial's public pages describe live dealer play in text and show no table row before sign-up. Table limits and the logged-in inventory aren't on the landing page, so open a table's information panel before staking.
- Live dealer games
- Offered
- Live dealer
- Available Operator-published
- Live blackjack
- Yes Operator-published
- Live roulette
- Yes Operator-published
- Live baccarat
- Yes Operator-published
- Provider
- Pragmatic Play Operator-published
Payment methods
The banking list needs to be read in both directions
Captain Cooks lists Interac, Visa, Mastercard, Skrill and eCheck in its Ontario banking information. They do not all serve the same purpose. Interac and Skrill are listed for deposits, and the banking information is silent on whether either can receive a withdrawal. Visa, Mastercard and eCheck have published support in both directions. The terms do not set a general minimum deposit: the CAD 5 figure often quoted for Captain Cooks sits in a clause about new players' first deposits, so the cashier shows the actual minimum for each method.
One label needs translating. The fifth method on that list is the route the payout schedule calls CAD EFT, a transfer to a Canadian bank account; Grand Mondial's FAQ, which prints the shared Apollo cashier rules, puts both labels on one line. The same FAQ's Canada cash-out list is Visa OCT, CAD EFT and Skrill, so Skrill may well work both ways here too, but Captain Cooks doesn't say so on its own pages. Check the cashier before you fund the account with it.
The terms add a rule that shapes the order of things: Captain Cooks reserves the right, and in many cases is obliged, to pay withdrawals back to accounts you have already deposited from. With Interac missing from the cash-out side, the practical plan is to make at least one deposit from the card or bank account you want to be paid to.
Verification is the other early step. Published accounts of sign-up describe it running on-site through a Verify Account button in the account dashboard, using a photo ID and a selfie, and the details entered at sign-up need to match the ID exactly. The same accounts describe it as often requested before the first deposit, so finish it at the start rather than when a cash-out is waiting.
| Method | Deposit | Withdrawal | Source |
|---|---|---|---|
| Interac | Yes | No | Operator-published |
| Not on the operator's list of withdrawal methods for Canada (Visa OCT, CAD EFT/eCheck, Skrill), FAQ checked 9 Oct 2026. | |||
| Visa | Yes | Yes | Operator-published |
| Mastercard | Yes | Yes | Operator-published |
| Skrill | Yes | Not confirmed | Operator-published |
| eCheck | Yes | Yes | Operator-published |
“Not confirmed” means we have not established the answer. It does not mean the method is unavailable.
- Minimum deposit
- CAD 10 (offer terms) Operator-published
- Minimum withdrawal
- CAD 50 Operator-published
Payouts and limits
Captain Cooks withdrawals: no public timetable
Captain Cooks no longer publishes a withdrawal schedule of its own. On 6 October 2026 its FAQ address returned an error, and the current terms say only that withdrawals may go through a processing period that can include verification and other checks, and are generally processed on business days, Monday to Friday.
The closest public reference is a sister site. Grand Mondial, which runs on the same Apollo cashier, still prints a per-method schedule: 48 hours in pending, processing on the following business day, then one to three working days for e-wallets, three for cards, two to three for CAD EFT and six to ten for direct bank transfer, with extra checks of up to five to seven working days the first time a player is paid through a method. Its FAQ also puts direct bank transfer at a CAD 300 minimum and a CAD 50 fee, or CAD 100 above CAD 3,000. Captain Cooks repeats none of this on its own pages, so read it as a guide to how the shared cashier has worked rather than a Captain Cooks commitment, and check the cashier screen before requesting a payout.
The terms set a CAD 50 minimum withdrawal. They also say that players whose winnings are substantially greater than their total purchases across Casino Rewards partner casinos may be limited to CAD 4,000 per week, while reserving discretion to change that amount. This is a qualified rule for that situation, not a universal daily cashier limit.
Large balances bring a different kind of wait. The terms allow a security review that can extend to identity, source-of-funds and financial-account checks, and let Captain Cooks ask for proof that you own the payment account plus a bank statement or utility bill no older than three months. If a balance grows well beyond what you have deposited, have those documents ready before you request it.
- Published payout window
- Captain Cooks publishes no withdrawal timetable (FAQ page returned 404 on 2026-10-06); terms: processing period may include verification checks, generally business days Monday to Friday. Sister brand Grand Mondial's FAQ prints the shared Apollo schedule (48-hour pending, next business day, 1–10 working days by method). Editor research
- Notes
- The terms (updated 2026-07-20) set a CAD 50 minimum withdrawal and say withdrawals are generally processed on standard business days, Monday to Friday, and may not be processed on public holidays and weekends; the processing period may include verification checks. Withdrawals can be paid back to accounts used for deposits. Visa and Mastercard are referenced in the terms, with per-scheme daily limits; Interac and Skrill are named for deposits; no withdrawal route is published for either. The operator may ask for ID, proof of payment-account ownership and a bank statement or utility bill no older than three months, and reserves source-of-funds checks. A qualified CAD 4,000 weekly clause applies where winnings are substantially greater than total purchases across partner casinos. No payout timetable is published on Captain Cooks' own pages (FAQ address returns 404).
This is the operator's stated window, not a test result. Identity checks and your bank can add time.
Mobile app
Ontario apps on Google Play and the App Store
Captain Cooks works through a mobile browser and has a dedicated Google Play listing called Captain Cooks Casino Ontario. It is published by Apollo Entertainment Ltd, uses an Ontario-specific package name that mirrors the Ontario site's address, and was last updated on 17 September 2026.
iPhone users are covered too. The Canadian App Store lists Captain Cooks Casino Ontario under the same developer, requires iOS 16.0 or later, describes it as real-money play for adults 19 and over, and carries the ConnexOntario helpline in the description. The mobile browser remains a no-install fallback.
- Mobile website
- Available
- iOS app
- Available
- Android app
- Available
- Notes
- Ontario Android app Captain Cooks Casino Ontario by Apollo Entertainment Ltd, package name matching the Ontario site's address, updated 2026-09-17. Canadian App Store lists Captain Cooks Casino Ontario by Apollo Entertainment Ltd (iPhone and iPad, iOS 16.0 or later, version 3.3.0, 19+, ConnexOntario in description). Public live tiles include Blackjack 14 Gold, Baccarat 3 and Fortune Roulette. Take a Break can be chosen at 24 hours, 48 hours, 1 week, 2 weeks, 3 weeks, 1 month, 6 weeks, 2 months or 3 months. Self-exclusion runs from six months to five years, and limit increases wait 24 hours. Operator-published
Safety and regulation
Who operates Captain Cooks in Ontario?
Captain Cooks is available in Ontario's regulated iGaming market. The terms identify Apollo Entertainment Limited (C45483), a Maltese-registered company, as the brand manager, and the site footer says Apollo Entertainment Ltd is regulated by the AGCO and operates under an agreement with iGaming Ontario.
The iGaming Ontario directory lists Captain Cooks as a casino site; it states it is accurate as of 1 September 2026 and was re-read on 7 October 2026. It shows no operator column, so the entity comes from Captain Cooks' own terms. Players must be at least 19 and physically in Ontario to gamble. Apollo also operates Golden Tiger, Casino Classic, Grand Mondial, Luxury Casino, Yukon Gold and Zodiac in the province.
The AGCO imposed a CAD 100,000 monetary penalty on Apollo Entertainment Ltd on 10 August 2023 over responsible-gambling failures. According to the notice, Apollo missed interventions with players who may have been experiencing gambling-related harm, ran an inadequate voluntary self-exclusion program, offered insufficient tools for setting financial and time limits, and had staff who did not fully understand responsible gambling. No individual brand is named, and the AGCO says Apollo had already taken significant steps to strengthen its controls.
- Ontario status
- Available in Ontario's regulated iGaming market
- Last checked
- Operator
- Apollo Entertainment Ltd
- Source
- Regulator listing
Check any casino name or web address with our Ontario regulated casino checker.
Listed on the iGaming Ontario regulated-market directory as of 2026-10-07 (the directory states its listing is accurate as of 2026-09-01). Official categories: casino. Current terms (updated 2026-07-20) name Apollo Entertainment Limited and publish a CAD 50 minimum withdrawal and a qualified CAD 4,000 weekly clause when winnings are substantially greater than total purchases across partner casinos.
Other brands from the same operator: Golden Tiger, Luxury Casino, Yukon Gold Casino, Zodiac Casino, Grand Mondial and Casino Classic.
Customer support
Captain Cooks support: 24/7 chat and an email option
The Ontario contact page publishes 24/7 live chat and also presents an email option. Live chat is the clearest route because it is linked directly from the site. The email address is not readable in the page text, and no public phone line or reply-time target is listed. Unresolved complaints can go to complaints@crhelpdesk.com under the terms.
For a withdrawal question, keep the request status and any verification message available before opening the chat. The terms allow identity, address and payment-ownership documents to be requested before a withdrawal is executed.
- Live chat
- Available
- Available
- Phone
- Not confirmed
- Hours
- Live chat is published as available 24/7 on the Ontario contact page. An email option is shown, but no readable address, phone line or reply-time target is published. Operator-published
Responsible gambling
The safer-gambling controls are unusually specific
Captain Cooks' responsible-gambling page publishes daily, weekly and monthly limits for deposits, losses and logged-in duration. An increase or removal does not take effect until 24 hours have elapsed.
Take a Break periods run from 24 hours to three months, with fixed choices of 24 hours, 48 hours, 1, 2 or 3 weeks, 1 month, 6 weeks, 2 months and 3 months. The separate self-exclusion options run from six months to five years and are described as irreversible once applied. BetGuard, on 1-833-776-7171, is also linked for centralized exclusion from regulated Ontario iGaming sites.
The operator's terms describe a Global Account that connects sub-accounts across Apollo's Ontario casino brands and manages responsible-gambling settings and activity at that level. Anyone using more than one Apollo brand should understand that relationship rather than treating each site as entirely separate. Our responsible gambling guide lists independent Ontario support, including ConnexOntario at 1-866-531-2600.
- Deposit limits
- Offered Operator-published
- Loss limits
- Offered Operator-published
- Logged-in duration limits
- Offered Operator-published
- Take a Break
- Offered Operator-published
- Self-exclusion
- Offered Operator-published
- BetGuard
- Offered Operator-published
Set limits before you play and use self-exclusion if you need a break. Read our responsible gambling guide.
Not sure what limit to set? Our budget and limits planner turns a monthly amount into daily, weekly and monthly deposit limits.
Play responsibly
ConnexOntario · free, confidential, 24/7
Free, confidential support is available 24/7 for anyone in Ontario concerned about their own or someone else's gambling.
Alternatives to Captain Cooks Casino
Two alternatives that sharpen the choice
Golden Tiger is the closest same-operator comparison, closer than its 850+ headline suggests. On 6 October 2026 its homepage carried the same tiles, it has apps on both phone platforms, and, like Captain Cooks, it no longer publishes a payout timetable of its own. Neither brand's terms set a general cashier minimum deposit, so the choice comes down to which signed-in cashier offers the withdrawal route you want.
LeoVegas is the more useful comparison for a player focused on game depth and Interac. Its Ontario material lists 3000+ slots, a sizeable live-casino range and a documented Interac eCashout route. Captain Cooks still has appeal for its current live shelf and apps on both phones, but LeoVegas provides more product detail before registration.
More detail
Captain Cooks Casino Ontario FAQ
First reviewed 8 September 2026 and re-checked on 7 October 2026 against the public Ontario site, current terms, responsible-gambling and contact pages, iGaming Ontario's directory and the Canadian App Store and Google Play listings.
Full review and detailed analysis
Captain Cooks: the same lobby, different account rules
Captain Cooks is easy to judge from outside, partly because there is little to tell it apart from its sisters. On 6 October 2026 its logged-out homepage showed four rows of 12 tiles (Most Popular, New Releases, Exclusive & Early Access and Live Casino), and Golden Tiger and Casino Classic showed the same 48 tiles in the same order. Apollo Entertainment runs all three. The 1000+ in Captain Cooks' app-store artwork, Golden Tiger's 850+ and Casino Classic's hundreds of slots are different labels on one shared front end.
So the case for Captain Cooks rests on its account rules. Verification looks front-loaded: published accounts of sign-up describe an ID-and-selfie check through the dashboard, often before the first deposit. Banking is the counterweight. Interac funds the account but isn't named for withdrawals, the terms set a CAD 50 minimum withdrawal, and since its FAQ went offline Captain Cooks no longer publishes a payout timetable at all. It suits a patient player who starts small; a quick, predictable cash-out is not what it offers.
Captain Cooks' RTP-version policy is narrower than its name
Captain Cooks gives unusual prominence to its RTP-version policy page. The important detail sits in the operator's own disclaimer: it says the casino uses the highest RTP version made available to it by each supplier when a game comes in multiple configurations. That is a useful policy, but it is not a promise that every title has the highest RTP in Ontario or that an individual session will return a particular amount.
RTP remains a long-run figure. Read it as a rule about which game version is loaded, not as a reason to expect a win, and check each game's information screen for its version.
| Criterion | Score |
|---|---|
| Safety & regulation | 3.7 |
| Games | 3.7 |
| Payments | 3.7 |
| Withdrawals | 3.0 |
| Mobile | 4.2 |
| Support | 3.5 |
| Responsible gambling | 3.6 |
Still unconfirmed
- Does the logged-in Captain Cooks cashier offer Skrill or Interac as a withdrawal method?
- How long does the on-site ID-and-selfie check take for a new Ontario account?
- How long does a card or CAD EFT payout take end to end, and does the cashier show a pending period?
- Whether the 1000+ headline seen in earlier-checked app-store artwork still applies; the Google Play text now says hundreds of slot games.
- Which email address and reply time apply to support; the contact page shows no readable address or response target.
Captain Cooks Casino compared with other Ontario casinos Recorded values only. Not a ranking.
- Videoslots 5,289
- Mr.Vegas 5,281
- 888 Casino 2,000+
- Jackpot City 1,000+
- Captain Cooks Casino 1,000+
- Luxury Casino 1,000+
Figures as published by each operator (for example “2000+”). Counting methods differ, so treat them as a rough scale.
- Jackpot City 1–3 business days
- Casino Time Up to 5 business days
- Ruby Fortune 1–5 business days
- Videoslots 1–5 days
- Mr.Vegas 1–5 days
- Captain Cooks Casino 3–6 business days
Bars span the minimum to maximum days the operator publishes. Your own time depends on the method and account verification.
- Jackpot City 9
- Betway 7
- Spin Casino 6
- 888 Casino 6
- 888 Sport 6
- Captain Cooks Casino 5
Number of payment methods we have recorded as accepted for deposits.
Captain Cooks Casino vs other Ontario casinos Recorded facts; “Not confirmed” means we have no confirmed value.
 Captain Cooks Casino |  Jackpot City |  Betway | |
|---|---|---|---|
| Ontario | In Ontario · checked 7 Oct 2026 | In Ontario · checked 7 Oct 2026 | In Ontario · checked 4 Oct 2026 |
| Published games | 1000+ games | 1000+ games | Not confirmed |
| Live dealer | Yes | Yes | Yes |
| Deposit methods | Interac, Visa, Mastercard, Skrill, eCheck | Interac, Visa, Mastercard, eCheck, Apple Pay, MuchBetter +3 | Interac, Visa, Mastercard, eCheck, Paysafecard, MuchBetter +1 |
| Minimum deposit | CAD 10 (offer terms) | CAD 10 (generally; varies by method) | CAD 10 |
| Published payout window | 3–6 business days | 1–3 business days | 1–8 days |
| Native apps | iOS and Android | iOS and Android | iOS and Android |
| Editorial score | 3.6 / 5 | 3.7 / 5 | 3.7 / 5 |
Player reviews and complaintsWhat Ontario players report about Captain Cooks Casino, and what to do if something goes wrong
Player score
Not enough reports yet
0 of 5 reports needed (last 24 months) before we show a score.
No player reviews of Captain Cooks Casino yet. If you have played here while in Ontario, yours can be the first.
Write a review of Captain Cooks Casino
Complaints about Captain Cooks Casino
No complaints about Captain Cooks Casino have been published on OCL.
If something goes wrong with Captain Cooks Casino
-
Complain to Captain Cooks Casino first, in writing.
Contact the 24/7 support team first (live chat or the contact page); if it isn't resolved, email complaints@crhelpdesk.com to have a solutions specialist review it. Ask for a complaint reference number and keep screenshots.
Terms and conditions, section 11 (Support, Disputes and Complaints) (opens in a new tab) checked 7 Oct 2026 - Give it time to decide. The AGCO says an operator's formal process can take up to 90 days.
- Escalate if it is not resolved. iGaming Ontario runs a dispute escalation form for players of regulated sites, and the AGCO takes complaints about operators breaking the rules through iAGCO. Neither can order a refund for you, but both can take the matter up with the operator. Complaints about self-exclusion, responsible gambling or advertising can go straight to the AGCO.
- Want it on the record? File a complaint with OCL: we send it to Captain Cooks Casino, publish the reply and help you escalate. OCL is not a regulator and cannot order a payment.
Step-by-step complaint guide · AGCO internet gaming complaints (opens in a new tab) · iGaming Ontario player support (opens in a new tab)
Play responsibly
ConnexOntario · free, confidential, 24/7
Free, confidential support is available 24/7 for anyone in Ontario concerned about their own or someone else's gambling.
Player reports are written by readers and checked by a moderator before they appear; they describe individual experiences, not OCL tests. OCL earns commission from some operators. That never decides which reports or complaints are published, and the player score is kept separate from our editorial rating. Advertiser disclosure
Frequently asked questions about Captain Cooks Casino
Is Captain Cooks Casino available in Ontario?
Yes. Captain Cooks is listed in Ontario's regulated iGaming market as a casino site, as re-read on 7 October 2026. Players must be at least 19 and physically located in Ontario to gamble.
How many games does Captain Cooks Casino have?
App-store artwork seen in the earlier check promotes 1000+ games, while the Google Play description says hundreds of slot games and the homepage prints no total. The public homepage rows, including the Pragmatic Play live row, were identical to Golden Tiger's and Casino Classic's on 6 October 2026.
Does Captain Cooks have live blackjack and roulette?
Yes. The public live row is all Pragmatic Play Live: Blackjack 14 Gold, Baccarat 3, Fortune Roulette and game shows such as Mega Wheel and Sweet Bonanza CandyLand.
Can you withdraw with Interac at Captain Cooks?
Interac is listed for deposits, but Captain Cooks' Ontario banking information does not name it as a withdrawal method. The terms also let the casino pay withdrawals back to accounts you deposited from, so make a deposit from the card or bank account you want to be paid to.
How long do Captain Cooks withdrawals take?
Captain Cooks no longer publishes a timetable. Its terms say withdrawals are generally processed on business days, Monday to Friday, after any verification checks, and its FAQ page returned an error on 6 October 2026, so confirm timing for your method in the cashier or with support.
What is the minimum withdrawal at Captain Cooks?
The current terms set a CAD 50 minimum withdrawal.
Does Captain Cooks have iPhone and Android apps?
Yes. Apollo Entertainment Ltd lists Captain Cooks Casino Ontario on Google Play and in the Canadian App Store, and the site also works in a mobile browser.
Which safer-gambling tools does Captain Cooks provide?
The site publishes deposit, loss and logged-in-duration limits, Take a Break, self-exclusion and access to BetGuard. The duration choices and cooling rules are explained on its Ontario responsible-gambling page.
How can players contact Captain Cooks support?
Through 24/7 live chat or an email option on the contact page, which shows no phone line or reply-time target. Unresolved complaints can go to complaints@crhelpdesk.com.
Sources
What this page was checked against.
11 sources checked Show list
- iGaming Ontario regulated-market directory Official source · Directory states that its listing is accurate as of 2026-09-01 and includes Play Captain Cooks Casino; it shows no operator entity beside each site.
- Captain Cooks Casino Ontario homepage Operator website · Public logged-out page re-read 2026-10-07: Most Popular Games, New Releases, Exclusive & Early Access and Live Casino rows, no game total, no footer payment list; footer says Apollo Entertainment Ltd is regulated by the AGCO and operates under an agreement with iGaming Ontario. Promotional values were excluded.
- Captain Cooks Casino terms Operator terms · Page says Updated 2026-07-20. Names Apollo Entertainment Limited (C45483), a Maltese-registered company. The CAD 4000 rule is qualified to players whose winnings are substantially greater than total purchases across partner casinos and may be varied by the operator.
- Captain Cooks Responsible Gambling Operator website · Daily, weekly and monthly deposit, loss and logged-in-duration limits; 24-hour wait to raise or remove a limit; Take a Break from 24 hours to three months; self-exclusion 6 months to 5 years; BetGuard 1-833-776-7171; ConnexOntario 1-866-531-2600. Page says Updated 2026-05-15.
- Captain Cooks Contact Us Operator website · Live chat 24/7 and an email option shown without a readable address in the page text. No phone line or response time.
- Captain Cooks Casino Ontario on Google Play App store listing · Listing updated 2026-09-17; description says hundreds of slot games and does not state 1000+. Store rating is not used as the editorial rating.
- Captain Cooks Casino Ontario on the Canadian App Store App store listing · Captain Cooks Casino Ontario by Apollo Entertainment Ltd; iPhone and iPad, iOS 16.0 or later; version 3.3.0; real-money play for players 19+; ConnexOntario 1-866-531-2600 in description.
- Captain Cooks Casino terms (recheck) Operator terms · Updated 2026-07-20. Only minimum-deposit figure (CAD 5) is in clause 12.4, the new-player offer clause; 15.2.2 CAD 50 minimum withdrawal; 15.2.3 pay back to deposit accounts; 15.2.7 business-day processing; 15.1.12 security review incl. source-of-funds checks; 7.1 documents. No 48-hour pending or per-method times.
- Grand Mondial FAQ (sister brand) Operator website · Sister Apollo brand. Prints 48-hour pending then next business day; e-wallets 1–3, Visa/Mastercard 3, CAD EFT/eCheck 2–3, direct bank transfer 6–10 working days; DBT/wire CAD 300 minimum, CAD 50 fee (CAD 100 above CAD 3,000); 5–7 working-day checks for new payout methods. Does not say it applies to other brands. Captain Cooks FAQ (/en/faq/) returned 404 on 2026-10-06 and again on 2026-10-07.
- Captain Cooks RTP-version policy page Operator website · The operator says it offers the highest RTP version made available by its providers, and that this is not a warranty of any player outcome.
- AGCO news release: Apollo Entertainment penalties (10 August 2023) Official source · CAD 100,000 monetary penalty on Apollo Entertainment Ltd for responsible-gambling failures under the Registrar's Standards for Internet Gaming. No brands named; Apollo is said to have already strengthened its controls.
