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Partial review In Ontario's regulated market

Grand Mondial Ontario review

3.6Editorial score, 3.6 out of 5

How we score

Grand Mondial is available in Ontario's regulated iGaming market with a published 1,000+ catalogue, live blackjack, roulette and baccarat, and official Ontario apps on Android and iPhone. Like Luxury, Yukon Gold and Zodiac, and unlike Captain Cooks, Golden Tiger and Casino Classic, Grand Mondial still sets out the whole cashier in its FAQ, from the 48-hour pending period to bank-transfer fees, before you open an account.

At a glance Key facts about Grand Mondial in Ontario

Ontario status
AvailableChecked 7 Oct 2026
Published games
1000+Operator-published
Minimum deposit
CAD 10 (offer terms)Operator-published
Withdrawal window
3–6 business daysOperator-published

Quick answers Tap a question to read the answer

Is Grand Mondial available in Ontario?

Grand Mondial is listed as active in Ontario's regulated iGaming market (status last checked 7 October 2026). Confirm the operator on the AGCO and iGaming Ontario registers before you sign up.

How long do Grand Mondial withdrawals take?

The operator publishes a withdrawal window of 3–6 business days. Your own time depends on the payment method and on whether your account is already verified.

Does Grand Mondial have a mobile app?

Yes. According to our records, Grand Mondial has iOS and Android apps.

Can I use Interac at Grand Mondial?

Yes, for deposits. Limits and fees are set by the operator and your bank.

Who wrote and checked this Grand Mondial review?

Written by Adi Galatanu and fact-checked by Roxana Galatanu. Sources are listed at the bottom of the page.

Pros and cons

  • Published 1,000+ catalogue with slots, tables and live dealer
  • Official Ontario apps on Google Play and the Canadian App Store
  • A public FAQ lists the Canada cash-out methods, minimums and fees, including fee-free CAD EFT
  • The 48-hour hold and next-business-day processing both come before any delivery clock starts.
  • Interac is deposit-only, and the Canada list limits card payouts by OCT to Visa cardholders.
  • No public live-casino row: tables and stakes show only after login.
  • Direct bank transfer needs CAD 300 minimum, carries a CAD 50 fee (CAD 100 above CAD 3,000) and is published at 6–10 working days.
  • The terms include a CAD 4,000 weekly withdrawal clause for accounts whose winnings far exceed their purchases

Who it suits: Suits a player who reads the terms first, moves between slots and tables, and cashes out by Visa, CAD EFT or Skrill. Not for anyone who needs Interac withdrawals, quick access to winnings, or a look at the live tables before signing up.

Still unconfirmed

  • Which live tables and stakes the logged-in lobby holds, since the public pages show no table list.
  • Whether Mastercard payouts run through a card route or CAD EFT, as the FAQ names Visa OCT but lists Mastercard only in the timing table.
  • The minimum deposit per method, since the FAQ and terms give a CAD 10 figure only with the new-customer offer.
  • How the CAD 4,000 weekly withdrawal clause in the terms is applied in practice.
  • The full studio roster, as the games page prints no provider list.

Games at Grand Mondial

A published 1,000+ catalogue with traditional casino depth

Grand Mondial says it offers more than 1,000 casino games and adds new titles monthly. The useful part is the range around that number: slots, blackjack, roulette and video poker each have dedicated sections, and the Ontario Android listing also names craps and baccarat.

The catalogue leans into classic casino formats rather than a single speciality. That makes Grand Mondial a more natural fit for someone who moves between reels and tables than for a player looking only for a modern slot discovery interface. The games page read on 7 October prints no studio list. Progressive titles such as Mega Moolah, Immortal Romance Mega Moolah and Maple Moolah are Games Global releases, Pragmatic Play and Evolution were named in the earlier check of the public pages, and none of those is a complete roster. The Google Play listing adds poker, craps, Megaways and Link & Win style games to the description.

Grand Mondial public games page showing slots blackjack and roulette sections
Grand Mondial's public Ontario games page separates slots, blackjack and roulette within its published 1,000+ catalogue. Checked 10 September 2026.
Published game count
1000+ Operator-published
Total games
Over 1000, with new games added monthly Operator-published
Sections
Slots (three and five reel), blackjack, roulette, video poker, progressive jackpots and live dealer Operator-published
Progressive titles named
Mega Moolah, Immortal Romance Mega Moolah, Maple Moolah, Mega Vault Millionaire, Treasure Nile and others Operator-published

Game types

  • Slots offered
  • Table games offered
  • Live dealer offered

Game providers Operator-published

Studios named on the operator's site. This lists names only: it does not confirm that a given title is playable in Ontario.

  • Pragmatic Play
  • Games Global

Live casino at Grand Mondial

Live casino is confirmed, including the three core tables

The operator's games page confirms live dealer play on popular table games. The Canadian Google Play listing (updated 17 September 2026) goes further, naming live blackjack, roulette and baccarat and describing live dealer availability around the clock. Together, those two official sources support the category and the main table families.

What the public pages don't show is the lobby itself: no table count, stake range or studio-by-table map. Within the Apollo group that is a real difference. Captain Cooks, Golden Tiger and Casino Classic put a 12-tile Pragmatic Play Live row in front of logged-out visitors; Grand Mondial asks you to register before you see a single table. If live play is the main reason you're choosing, look through the logged-in lobby before the first deposit.

Live dealer games
Offered
Live dealer
Available Operator-published
Live blackjack
Yes Operator-published
Live roulette
Yes Operator-published
Live baccarat
Yes Operator-published

Payment methods

The cashier documents cards and CAD EFT most clearly

The Ontario FAQ documents Interac for deposits and separately lists the Canadian withdrawal routes as Visa OCT, CAD EFT/eCheck and Skrill. Its payout timetable also names Mastercard. The safest reading is method by method: Interac appears as a deposit method but not in the withdrawal list; Visa (through OCT), CAD EFT and Skrill are on the Canadian cash-out list; Mastercard appears only in the timing table. Neither the FAQ nor the terms set a general minimum deposit: the CAD 10 figure appears only with the new-customer offer, so the cashier shows the actual minimum for each method.

Two lines in that FAQ are easy to miss. The Interac note says deposits processed by PayDirect Billing Solutions Inc. come with that firm's terms of use, so the Interac leg runs through a payment processor rather than the casino itself. And the Canada cash-out list says OCT is for Visa cardholders only, while the delivery table also gives Mastercard three working days. Golden Tiger's terms on the same platform describe a Mastercard Payment Transaction route, but Grand Mondial's own list doesn't, so a Mastercard depositor should check the cashier or plan on CAD EFT.

Payment methods listed for Grand Mondial
MethodDepositWithdrawal Processing Source
Interac Yes No Operator-published
Not on the operator's list of withdrawal methods for Canada (Visa OCT, CAD EFT/eCheck, Skrill), FAQ checked 9 Oct 2026.
Visa Yes Yes 3 working days (withdrawal) Operator-published
Mastercard Yes Not confirmed 3 working days (withdrawal) Operator-published
The Canada cash-out list names Visa only; check the cashier.
Skrill Yes Yes 1–3 working days (withdrawal) Operator-published
eCheck Yes Yes 2–3 working days (withdrawal) Operator-published

“Not confirmed” means we have not established the answer. It does not mean the method is unavailable.

Minimum deposit
CAD 10 (offer terms) Operator-published
Minimum withdrawal
CAD 50; CAD 300 for direct bank transfer Operator-published

Payouts and limits

The 48-hour pending period matters more than the headline delivery time

Grand Mondial holds every withdrawal in pending for 48 hours and processes it on the following business day. During that pending window, the request can be reversed and returned to the playing balance. Only after processing does the method-specific delivery clock begin.

The published delivery ranges are one to three working days for e-wallets, two to three for CAD EFT/eCheck, three for Visa and Mastercard, and six to ten for direct bank transfer. The verification line is worded by method: players who haven't previously been paid through a method face extra checks of up to five to seven working days. That applies again if you switch, say from a card to CAD EFT, after your first payout. Those figures should not be compressed into a single promise: the fastest range applies to an e-wallet after processing, while the slowest bank route can extend well beyond the initial hold.

This is not a fast-cashout casino, but it publishes the stages instead of hiding them behind a vague “processing time” label.

Grand Mondial official withdrawal timetable for cards e-wallets bank transfer and eCheck
Grand Mondial publishes a 48-hour pending period before method-specific delivery times begin. Checked 10 September 2026.

Minimums and fees depend on the bank route

The general minimum withdrawal is CAD 50, while direct bank transfer starts at CAD 300. Grand Mondial publishes no fee for CAD EFT and other standard methods. Direct bank transfer carries a CAD 50 charge, increasing to CAD 100 for withdrawals above CAD 3,000.

That makes direct bank transfer the least attractive documented option for a modest withdrawal: it has the highest minimum, the longest published delivery range and the only material fee. Card, eCheck or an available e-wallet is likely to be the more practical route, subject to what the cashier actually offers on the player's account.

Published payout window
48-hour pending hold, then processing on the following business day; e-wallets 1–3 working days, Visa/Mastercard 3, CAD EFT/eCheck 2–3, direct bank transfer 6–10; first-method verification may add 5–7 working days Operator-published
Notes
Withdrawals sit pending for 48 hours (reversible until processed) and are processed on the following business day, Monday to Friday. Delivery then runs 1-3 working days for e-wallets, 2-3 for CAD EFT/eCheck, 3 for Visa and Mastercard and 6-10 for direct bank transfer, and a first payout through a method can add 5-7 working days of checks.

This is the operator's stated window, not a test result. Identity checks and your bank can add time.

Mobile app

Official Ontario apps on Android and iPhone

Google Play lists Grand Mondial Casino Ontario under Apollo Entertainment Ltd. The listing identifies it as a real-money Ontario product, names the casino and live-table categories and was updated in September 2026. That establishes a native Android app, not merely a browser shortcut or an unrelated social casino.

The iPhone gap has closed. Grand Mondial Casino Ontario is also listed in the Canadian App Store under Apollo Entertainment Ltd, with a description that limits real-money play to players 19 and over (Apple's own age rating is 18+) and carries the ConnexOntario helpline. The website still works on phones and tablets for anyone who would rather not install anything.

Mobile website
Available
iOS app
Available
Android app
Available
Notes
Google Play lists Grand Mondial Casino Ontario, package com.grandmondialcasino.ontario, under Apollo Entertainment Ltd, updated 2026-09-17. The Canadian App Store lists Grand Mondial Casino Ontario under Apollo Entertainment Ltd (version 3.1.3, iOS 16.0 or later); Apple's age rating is 18+, while the description limits real-money play to players 19+ in Ontario. Mobile web remains yes. Responsible-gambling tools include daily, weekly and monthly login, loss and deposit limits, a 24-hour increase delay, Take a Break from 24 hours to three months, and self-exclusion from six months to five years. Operator-published

Safety and regulation

Apollo Entertainment Ltd operates Grand Mondial in Ontario

Grand Mondial is available in Ontario's regulated iGaming market. iGaming Ontario lists the site in the Casino category, and its operator, Apollo Entertainment Ltd, is registered with the AGCO and operates in Ontario's regulated iGaming market under an agreement with iGaming Ontario.

Shared ownership shows up in practice. The support address, the withdrawal rules in the terms (a CAD 50 minimum, business-day processing and a CAD 4,000 weekly clause) and the safer-gambling menu are the same across Apollo's Ontario brands, and Apollo's terms describe a Global Account that links sub-accounts across them. Complaints follow three steps in the terms: contact the 24/7 support team, then email complaints@crhelpdesk.com for review by a solutions specialist, and finally bring the dispute to iGaming Ontario. The terms give no fixed response time. What differs is the front end: Grand Mondial keeps the older, text-led site and the public FAQ, while three sisters share a newer tile-based lobby.

The AGCO fined Apollo Entertainment Ltd CAD 100,000 on 10 August 2023 for failures against its responsible-gambling standards. The notice cites missed interventions with players who may have been experiencing gambling-related harm, an inadequate voluntary self-exclusion program, insufficient tools for setting financial and time limits, and staff who did not fully understand responsible gambling. It does not name individual brands, and it says Apollo had already taken significant steps to strengthen its controls.

Ontario status
Available in Ontario's regulated iGaming market
Last checked

Check any casino name or web address with our Ontario regulated casino checker.

Listed on the iGaming Ontario regulated-market directory in the Casino category (linking to the brand's Ontario subdomain), checked 2026-10-07 through the Apollo Entertainment Ltd operator filter, which also shows Captain Cooks, Casino Classic, Golden Tiger, Luxury Casino, Yukon Gold and Zodiac. The Ontario terms name Apollo Entertainment Limited, a Malta company, as operator under an agreement with iGaming Ontario.

Other brands from the same operator: Captain Cooks Casino, Golden Tiger, Luxury Casino, Yukon Gold Casino, Zodiac Casino and Casino Classic.

Customer support

Live chat and email support

Grand Mondial maintains a 24/7 support centre for live chat and email queries. The contact page positions live chat as the route for an immediate conversation and says email responses are normally processed within 48 hours. The displayed address is support@crhelpdesk.com.

No public telephone number appears on the contact page, so live chat and email are the practical channels. The email form is split by topic, including withdrawals and account verification. For a withdrawal query, chat is the faster of the two; email suits anything that needs documents attached.

Grand Mondial support centre showing 24 hour live chat and email help
Grand Mondial's support centre publishes 24/7 live chat and an email response target of 48 hours. Checked 10 September 2026.
Live chat
Available
Email
Available
Phone
Not confirmed
Hours
Support is published as available 24 hours a day, 7 days a week by live chat and email. Email is processed within 48 hours as a target; no public phone number is shown. Operator-published

Responsible gambling

The control menu covers both spending and time

Grand Mondial allows daily, weekly and monthly deposit, loss and logged-in duration limits. Reductions can be selected through the software or support. A request to increase or remove one of those limits waits 24 hours before taking effect.

Take a Break is separate from self-exclusion. The temporary choices run from 24 hours through three months. Self-exclusion starts at six months and extends through one, two, three, four or five years; once applied, the operator says it cannot be reversed. The page also links to BetGuard for exclusion across regulated Ontario operators.

For independent help, ConnexOntario is available around the clock at 1-866-531-2600, by text at 247247 and through its website. Our responsible gambling guide explains how account limits, a temporary break, operator self-exclusion and BetGuard differ.

Grand Mondial responsible gambling page showing login loss and deposit limits
Grand Mondial documents daily, weekly and monthly login, loss and deposit limits, with a 24-hour delay before increases take effect. Checked 10 September 2026.
Grand Mondial Take a Break and self-exclusion duration options
Grand Mondial separates temporary breaks of 24 hours to three months from self-exclusion periods of six months to five years. Checked 10 September 2026.
Deposit limits
Offered Operator-published
Loss limits
Offered Operator-published
Logged-in duration limits
Offered Operator-published
Take a Break
Offered Operator-published
Self-exclusion
Offered Operator-published
BetGuard
Offered Operator-published

Set limits before you play and use self-exclusion if you need a break. Read our responsible gambling guide.

Not sure what limit to set? Our budget and limits planner turns a monthly amount into daily, weekly and monthly deposit limits.

Play responsibly

ConnexOntario · free, confidential, 24/7

1-866-531-2600

Free, confidential support is available 24/7 for anyone in Ontario concerned about their own or someone else's gambling.

connexontario.ca

Alternatives to Grand Mondial

Grand Mondial rewards players who plan their withdrawals

Grand Mondial suits an Ontario player who wants a published 1,000+ conventional casino menu, plays both slots and tables, uses cards or Canadian bank transfer and prefers having the withdrawal rules visible before registering. Android and iPhone users both get a native app rather than a home screen shortcut.

Pass on it if you prioritize quick withdrawals, a broad modern wallet selection or a lobby, live tables included, that can be browsed before sign-up. The 48-hour reversible hold is the decisive limitation. If access to winnings matters more than catalogue size, that trade-off should outweigh the 1,000+ headline.

Two alternatives with different strengths

Casino Classic is the closest comparison within the same operator family. It runs on the same Apollo cashier but publishes no withdrawal timetable of its own, and has native apps on iPhone and Android, but it sits on the newer template: a public Pragmatic Play Live row and branded exclusives you can browse, no catalogue total and no public FAQ. Choose Grand Mondial for the written rules, Casino Classic for the visible lobby.

Casino Time is the contrast for players who want bingo and Interac in both directions. It has no fixed 48-hour hold: its help centre says most Interac withdrawals reach the bank in under 30 seconds in normal cases, with stated exceptions. It has no native app, though, and runs on phones through a browser shortcut, so Grand Mondial keeps the edge for app play.

More detail

Grand Mondial Ontario FAQ

Reviewed 10 September 2026 and rechecked 7 October 2026 using iGaming Ontario, Grand Mondial's public Ontario pages and the official Canadian Google Play listing.

Full review and detailed analysis

Grand Mondial: an Apollo site that still prints its cashier rules

Grand Mondial is easier to recommend for transparency than for speed. The operator publishes a catalogue of more than 1,000 games, with slots, blackjack, roulette, video poker and live dealer play all represented, and its FAQ explains the withdrawal sequence in detail. That page is rarer than it should be. On 6 October 2026 the FAQ addresses of Captain Cooks, Golden Tiger and Casino Classic returned errors, while Grand Mondial's still listed the Canada withdrawal methods, the hold, delivery times, minimums and fees. Because the cashier is shared, it is also the clearest written statement of how those sister sites pay out.

The main drawback is the mandatory 48-hour pending period. Processing begins on the following business day, then the payment network adds its own delivery time.

The product is broader than the old-fashioned website suggests

The public Grand Mondial website feels like an earlier generation of online casino design: a compact navigation bar, large panels and separate pages for each game type. The route is still easy to follow, with direct links to games, banking answers, support and safer-gambling controls.

The template changes what you can see. Captain Cooks, Golden Tiger and Casino Classic share a newer homepage built from rows of game tiles, including a streamed Pragmatic Play Live row. Grand Mondial's homepage is mostly text: it promises over 1000 games and names Games Global progressives such as Mega Moolah and Major Millions 5 Reel Progressive, with the category sections on a separate games page. You can read more of the rules here and see fewer of the games.

Editorial score breakdown (out of 5)
CriterionScore
Safety & regulation3.7
Games3.8
Payments3.7
Withdrawals3.0
Mobile4.2
Support3.4
Responsible gambling3.6

Still unconfirmed

  • Which live tables and stakes the logged-in lobby holds, since the public pages show no table list.
  • Whether Mastercard payouts run through a card route or CAD EFT, as the FAQ names Visa OCT but lists Mastercard only in the timing table.
  • The minimum deposit per method, since the FAQ and terms give a CAD 10 figure only with the new-customer offer.
  • How the CAD 4,000 weekly withdrawal clause in the terms is applied in practice.
  • The full studio roster, as the games page prints no provider list.

Grand Mondial compared with other Ontario casinos Recorded values only. Not a ranking.

Published game count
  • Videoslots 5,289
  • Mr.Vegas 5,281
  • 888 Casino 2,000+
  • Jackpot City 1,000+
  • Captain Cooks Casino 1,000+
  • Grand Mondial 1,000+

Figures as published by each operator (for example “2000+”). Counting methods differ, so treat them as a rough scale.

Published withdrawal window
  • Jackpot City 1–3 business days
  • Casino Time Up to 5 business days
  • Ruby Fortune 1–5 business days
  • Videoslots 1–5 days
  • Mr.Vegas 1–5 days
  • Grand Mondial 3–6 business days

Bars span the minimum to maximum days the operator publishes. Your own time depends on the method and account verification.

Deposit methods recorded
  • Jackpot City 9
  • Betway 7
  • Spin Casino 6
  • 888 Casino 6
  • 888 Sport 6
  • Grand Mondial 5

Number of payment methods we have recorded as accepted for deposits.

Grand Mondial vs other Ontario casinos Recorded facts; “Not confirmed” means we have no confirmed value.

Grand MondialCasino ClassicCasino Time
OntarioIn Ontario · checked 7 Oct 2026In Ontario · checked 7 Oct 2026In Ontario · checked 7 Oct 2026
Published games1000+ gamesNot confirmedNot confirmed
Live dealerYesYesYes
Deposit methodsInterac, Visa, Mastercard, Skrill, eCheckInterac, Visa, Mastercard, Skrill, eCheckInterac, Visa, Mastercard
Minimum depositCAD 10 (offer terms)CAD 10 (offer terms)CAD 10
Published payout window3–6 business days3–6 business daysUp to 5 business days
Native appsiOS and AndroidiOS and AndroidNot confirmed
Editorial score3.6 / 53.5 / 53.6 / 5

Player reviews and complaintsWhat Ontario players report about Grand Mondial, and what to do if something goes wrong

Player score

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0 of 5 reports needed (last 24 months) before we show a score.

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Complaints about Grand Mondial

No complaints about Grand Mondial have been published on OCL.

If something goes wrong with Grand Mondial

  1. Complain to Grand Mondial first, in writing. Contact the 24/7 support team first; if it isn't resolved, email complaints@crhelpdesk.com to have a solutions specialist review it. The final step in the terms is to bring the dispute to iGaming Ontario. Ask for a complaint reference number and keep screenshots.
    Published response time: No fixed resolution time is published; the terms say timing depends on the enquiry. Email replies are aimed within 48 hours.
    Terms and conditions, section 11 (Support, Disputes and Complaints) (opens in a new tab) checked 7 Oct 2026
  2. Give it time to decide. The AGCO says an operator's formal process can take up to 90 days.
  3. Escalate if it is not resolved. iGaming Ontario runs a dispute escalation form for players of regulated sites, and the AGCO takes complaints about operators breaking the rules through iAGCO. Neither can order a refund for you, but both can take the matter up with the operator. Complaints about self-exclusion, responsible gambling or advertising can go straight to the AGCO.
  4. Want it on the record? File a complaint with OCL: we send it to Grand Mondial, publish the reply and help you escalate. OCL is not a regulator and cannot order a payment.

Play responsibly

ConnexOntario · free, confidential, 24/7

1-866-531-2600

Free, confidential support is available 24/7 for anyone in Ontario concerned about their own or someone else's gambling.

connexontario.ca

Player reports are written by readers and checked by a moderator before they appear; they describe individual experiences, not OCL tests. OCL earns commission from some operators. That never decides which reports or complaints are published, and the player score is kept separate from our editorial rating. Advertiser disclosure

Frequently asked questions about Grand Mondial

Is Grand Mondial available in Ontario?

Yes. iGaming Ontario lists Grand Mondial in the province's regulated market under the Casino category. Apollo Entertainment Ltd operates the site under an agreement with iGaming Ontario.

How many games does Grand Mondial have?

Grand Mondial publishes a catalogue of more than 1,000 games. Its public pages confirm slots, blackjack, roulette, video poker and live dealer play.

Does Grand Mondial have live casino games?

Yes. The operator confirms live dealer games, and its Canadian Google Play listing names live blackjack, roulette and baccarat. Unlike several sister sites, Grand Mondial shows no public live-table row, so tables and stakes are visible only after login.

Which payment methods does Grand Mondial support?

The FAQ documents Interac deposits and Canadian withdrawals through Visa OCT (for Visa cardholders), CAD EFT and Skrill; the payout timetable also names Mastercard. Interac is not on the withdrawal list, and no general minimum deposit is published: the CAD 10 figure belongs to the new-customer offer.

How long do Grand Mondial withdrawals take?

Withdrawals remain pending for 48 hours, during which they can be reversed, and are processed on the following business day. Published delivery then ranges from one to three working days for e-wallets to six to ten for direct bank transfer, and the first payout through any method can add five to seven working days of checks.

What is the minimum withdrawal at Grand Mondial?

The published minimum is CAD 50 for most methods and CAD 300 for direct bank transfer. Direct bank transfer costs CAD 50, increasing to CAD 100 above CAD 3,000; CAD EFT and the other listed standard methods have no published withdrawal fee.

Does Grand Mondial have an iPhone or Android app?

Both. Grand Mondial Casino Ontario appears on Google Play and in the Canadian App Store under Apollo Entertainment Ltd, and mobile web remains an option for anyone who would rather not install an app.

How can you contact Grand Mondial support?

Grand Mondial publishes 24/7 live chat and email support at support@crhelpdesk.com. The contact page says email replies are normally processed within 48 hours, and no public phone number is displayed.

Sources

What this page was checked against.

9 sources checked Show list
  • iGaming Ontario regulated-market directory Official source · Directory accurate as of 2026-09-01 per the page; Grand Mondial (https://ontario.grandmondial.casino/) listed in the Casino category and shown under the Apollo Entertainment Ltd operator filter. Checked
  • Grand Mondial casino games Operator website · Over 1000 games with new games added monthly; slots, blackjack, roulette, video poker, progressive jackpots and live dealer on popular table games. No studio list on the page. Checked
  • Grand Mondial FAQ Operator website · Documents Interac deposits; Canadian withdrawals via Visa OCT, CAD EFT/eCheck and Skrill; Mastercard in the timing table; 48-hour pending hold; CAD 50 / CAD 300 minimums; direct-bank CAD 50 / CAD 100 fees. Checked
  • Grand Mondial support centre Operator website · 24/7 live chat and email at support@crhelpdesk.com, with a 48-hour email target. No public phone number displayed. Checked
  • Grand Mondial responsible gambling Operator website · Daily, weekly and monthly login, loss and deposit limits; 24-hour increase delay; Take a Break 24 hours to three months; self-exclusion six months to five years; BetGuard; ConnexOntario 247247. Checked
  • Grand Mondial Casino Ontario on Google Play App store listing · Developer Apollo Entertainment Ltd, updated 2026-09-17, age rating 18+. Names 24/7 live dealer blackjack, roulette and baccarat, plus poker, craps and progressive slots. Store artwork was excluded from public figures because it contains current inducement values. Checked
  • Grand Mondial Casino Ontario on the Canadian App Store App store listing · Seller Apollo Entertainment Ltd; version 3.1.3 (updated 19 Aug); iPhone and iPad, iOS 16.0 or later; Apple age rating 18+; description: real money platform for players 19+, 24/7 live dealer blackjack, roulette and baccarat, ConnexOntario 1-866-531-2600. Checked
  • Grand Mondial terms and FAQ (recheck) Operator terms · Terms updated 2026-07-20: 'The minimum deposit is $10' only in 12.4 (sign-up offer); 15.2.2 CAD 50 minimum withdrawal; 15.2.7 business-day processing; 15.2.8 CAD 4,000 weekly clause. FAQ: 'Deposit a minimum of $10' appears only in the new-customer offer text; 48-hour pending reversible via 'Reverse Withdrawal' until processed. Checked
  • AGCO news release: Apollo Entertainment penalties (10 August 2023) Official source · CAD 100,000 monetary penalty on Apollo Entertainment Ltd for responsible-gambling failures under the Registrar's Standards for Internet Gaming. No brands named; Apollo is said to have already strengthened its controls. Checked

Editorial review process

We review Ontario online casinos using one method and record where each fact comes from: the operator, an official register or our own check. Figures can change, so check the operator's own pages before you act.

Read our full review process

Last updated: . We aim to review all casino information regularly to keep it accurate.

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