At a glance Key facts about Casino Classic in Ontario
- Ontario status
- AvailableChecked 7 Oct 2026
- Published games
- Not confirmed
- Minimum deposit
- CAD 10 (offer terms)Operator-published
- Withdrawal window
- 3–6 business daysEditor research
- Deposit methods
-
Withdrawal methods
-
Visa -
Mastercard -
eCheck
-
-
Mobile apps
- iOS app
- Android app
- Game types
Quick answers Tap a question to read the answer
Is Casino Classic available in Ontario?
Casino Classic is listed as active in Ontario's regulated iGaming market (status last checked 7 October 2026). Confirm the operator on the AGCO and iGaming Ontario registers before you sign up.
Does Casino Classic have a mobile app?
Yes. According to our records, Casino Classic has iOS and Android apps.
Can I use Interac at Casino Classic?
Yes, for deposits. Limits and fees are set by the operator and your bank.
Who wrote and checked this Casino Classic review?
Written by Adi Galatanu and fact-checked by Roxana Galatanu. Sources are listed at the bottom of the page.
Pros and cons
- Official Ontario apps for iPhone and Android
- Public slot and live-casino selection with a clear RTP policy
- The terms name the documents: photo ID, proof of payment-account ownership and proof of residence no older than three months
- Interac is listed for deposits but is not named for withdrawals.
- No payout timetable on Casino Classic's own pages; the terms promise only business-day processing, and weekends and public holidays may not be processed.
- No public FAQ (the address returns an error), and neither the terms nor the homepage print a minimum deposit.
- CAD 50 minimum withdrawal, with a qualified CAD 4,000 weekly clause where winnings are substantially greater than purchases across Casino Rewards partner casinos.
- Activity is linked to Apollo's other Ontario brands through a Global Account.
Who it suits: Suits a casino-first player who wants native apps and will have photo ID and a recent utility bill or bank statement ready at sign-up. Not the pick for two-way Interac, a quick cash-out, or a lobby that differs from its Apollo sisters.
Still unconfirmed
- What minimum deposit does the logged-in cashier show for each method?
- Does the signed-in lobby differ from Captain Cooks' and Golden Tiger's, or only the public rows?
- How long a withdrawal takes by method on Casino Classic itself; the per-method schedule is printed on sister sites such as Grand Mondial.
- Whether Interac or Skrill can receive a withdrawal; the Ontario pages document them for deposits only.
- Which email address and reply time apply to support; the contact page names no readable address or response target.
Games at Casino Classic
Slots and branded games
The Ontario homepage is organized into Most Popular Games, New Releases, Exclusive & Early Access and Live Casino. The first shelf carries familiar feature slots, while Reels Avenue, Wild Tomb, Happy Dragon and Big Bass Race Day showed that the release feed was current on the day of review.
The exclusives make the stronger impression: Rewards City, Casino Rewards VIP, Casino Rewards Gold Blitz Ultimate and Casino Rewards Hyperstar. That identity belongs to Casino Rewards, not to Casino Classic. On 6 October 2026 Captain Cooks and Golden Tiger showed the same exclusives row, and the same popular, new-release and live rows in the same order, so don't expect a different shelf at the sister sites. One official page says there are hundreds of slots; app-store artwork promotes more than 1,000 games without defining what is counted. Those two scopes cannot be turned into one exact total, so judge the shelves, not the number.
- Catalogue size
- No single total on the public lobby (app-store artwork cites 1000+; the Google Play text says hundreds of slots) Operator-published
- Public lobby rows
- Most Popular, New Releases, Exclusive & Early Access and Live Casino, 12 tiles each Operator-published
- Live lobby
- Pragmatic Play Live tiles including Blackjack 14 Gold, Baccarat 3 and Fortune Roulette Operator-published
Game types
- Slots offered
- Table games offered
- Live dealer offered
Game providers Editor research
Studios named on the operator's site. This lists names only: it does not confirm that a given title is playable in Ontario.
- Pragmatic Play
Live casino at Casino Classic
Live casino is a proper section, not a checkbox
This is not a case where “live casino” exists only as a directory label. Blackjack 14 Gold, Baccarat 3 and Fortune Roulette cover the three expected table families, while Mega Wheel, Boom City, Sweet Bonanza CandyLand and Dice City add studio game shows. Every tile in the grid is a Pragmatic Play Live game, with a Pragmatic Play Live Games lobby tile alongside.
Jacks or Better Draw Poker sits in the same grid. That title belongs to the casino-table side of the site; it should not be mistaken for a multiplayer poker room. The logged-out view did not expose table limits, open seats or every table available after sign-in.
- Live dealer games
- Offered
- Live dealer
- Available Operator-published
- Live blackjack
- Yes Operator-published
- Live roulette
- Yes Operator-published
- Live baccarat
- Yes Operator-published
- Provider
- Pragmatic Play Operator-published
Payment methods
Pick the cash-out route before the first deposit
The accepted Ontario banking record confirms deposits by Interac, Visa, Mastercard, Skrill and eCheck. Of those, Visa, Mastercard and eCheck are the routes for which money-out support is also documented. Casino Classic's Ontario pages do not say whether Interac or Skrill can receive a withdrawal, so neither should be assumed to work both ways.
Casino Classic publishes no general minimum deposit: on 6 October 2026 neither its Ontario terms nor its homepage printed one, and the only deposit figure on the homepage belonged to a new-customer marketing line. The CAD 1 minimum often quoted for the brand is something to check in the cashier, not to plan around.
Choose the return route before making the first payment. Interac is convenient for funding, but nothing on the public pages shows it receiving the eventual cash-out. A card or eCheck has the clearer round trip here, although verification and processor conditions can still apply. The terms also reserve the right, and in many cases the obligation, to pay withdrawals back to accounts already used for deposits.
On the Ontario site, published accounts suggest identity checks often come at sign-up rather than at the first withdrawal. The terms list proof of ID, proof of ownership of the payment account and proof of residence no older than three months, so a recent utility bill alongside a passport or driver's licence covers the usual request.
| Method | Deposit | Withdrawal | Source |
|---|---|---|---|
| Interac | Yes | No | Operator-published |
| Not on the operator's list of withdrawal methods for Canada (Visa OCT, CAD EFT/eCheck, Skrill), FAQ checked 9 Oct 2026. | |||
| Visa | Yes | Yes | Operator-published |
| Mastercard | Yes | Yes | Operator-published |
| Skrill | Yes | Not confirmed | Operator-published |
| eCheck | Yes | Yes | Operator-published |
“Not confirmed” means we have not established the answer. It does not mean the method is unavailable.
- Minimum deposit
- CAD 10 (offer terms) Operator-published
- Minimum withdrawal
- CAD 50 Operator-published
Payouts and limits
How long can a Casino Classic withdrawal take?
Casino Classic's own pages no longer answer that. Its FAQ address returned an error on 6 October 2026, and the current terms say only that withdrawals are generally processed on standard business days, Monday to Friday. They put the withdrawal floor at CAD 50 and permit checks on identity, address and ownership of the payment method, so a weekend, public holiday or document request can stretch the elapsed time.
For a sense of how the shared Apollo cashier has behaved, sister site Grand Mondial still prints its schedule: 48 hours pending, next-business-day processing, then one to three working days for wallets, three for cards, two to three for CAD EFT and six to ten for a direct bank transfer. The same FAQ sets direct bank transfer at a CAD 300 minimum with a CAD 50 fee, or CAD 100 above CAD 3,000, and warns of up to five to seven working days of extra checks the first time a player is paid through a method. None of that appears on Casino Classic's pages, so use it as a reference point and confirm the figures in the cashier.
Large balances need one further reading of the small print. If winnings substantially exceed total purchases across Casino Rewards partner casinos, a qualified clause allows payments to be limited to CAD 4,000 per week and lets the operator vary that amount. The terms also allow source-of-funds checks. This is not the standard cap for every player, but it can change how an unusually large win is released.
- Published payout window
- Casino Classic publishes no withdrawal timetable (FAQ page returned 404 on 2026-10-06); terms: withdrawals generally processed on business days, Monday to Friday. Sister brand Grand Mondial's FAQ prints the shared Apollo schedule (48-hour pending, next business day, 1–10 working days by method). Editor research
- Notes
- The terms (updated 2026-07-20) set a CAD 50 minimum withdrawal and say withdrawals are generally processed on standard business days, Monday to Friday, and may not be processed on public holidays and weekends. Visa Original Credit Transactions, Mastercard, bank accounts and e-wallets are referenced as withdrawal routes. The operator may ask for ID, proof of payment-account ownership and proof of address no older than three months, and reserves source-of-funds checks. Interac is listed for deposits only. A qualified CAD 4,000 weekly clause applies where winnings are substantially greater than total purchases across Casino Rewards partner casinos. No payout timetable is published on Casino Classic's own pages (FAQ address returned 404 on 2026-10-06 and again for the sister brand on 2026-10-07).
This is the operator's stated window, not a test result. Identity checks and your bank can add time.
Mobile app
Native apps for iPhone and Android
Casino Classic supports mobile-browser play and now has official Canadian store listings on both platforms. The iPhone and iPad app is listed under Apollo Entertainment Ltd, as is the Android app. Both listings describe the real-money Ontario casino, rather than a social or rewards-only companion. The App Store entry asks for iOS 16.0 or later, and the Google Play listing was last updated on 17 September 2026.
Browser access remains for players who prefer not to install anything.
- Mobile website
- Available
- iOS app
- Available
- Android app
- Available
- Notes
- Canadian App Store listing Casino Classic Ontario, app id 6771584774, for iPhone and iPad under Apollo Entertainment Ltd (iOS 16.0 or later, version 3.3.0, real-money play for players 19+ in Ontario, ConnexOntario in the description). Google Play package name matching the Ontario site's address, developer Apollo Entertainment Ltd, updated 2026-09-17. Take a Break can be chosen at 24 hours, 48 hours, 1 week, 2 weeks, 3 weeks, 1 month, 6 weeks, 2 months or 3 months. Self-exclusion runs from six months to five years, and limit increases wait 24 hours. Operator-published
Safety and regulation
The Apollo network matters to the decision
Casino Classic is available in Ontario's regulated iGaming market. iGaming Ontario's directory, which states it is accurate as of 1 September 2026 and was re-read on 7 October 2026, lists it as a casino website. The terms name Apollo Entertainment Limited, a Maltese-registered company, as operator, and the footer says Apollo is regulated by the AGCO and operates under an agreement with iGaming Ontario. The directory shows no operator column, so the entity comes from Casino Classic's own terms. Real-money play is limited to people aged 19 or over who are physically inside Ontario. Complaints go first to the 24/7 support team; if unresolved, the terms point to complaints@crhelpdesk.com and, ultimately, iGaming Ontario.
The practical operator detail is its “Global Account.” Apollo's terms say sub-accounts across its Ontario casino brands feed into that structure, where deposits, losses, wagers and safer-gambling settings are managed. It does not establish that every sister site shares one login. It does establish that activity at Casino Classic is not administratively isolated from Golden Tiger, Captain Cooks, Grand Mondial, Luxury, Yukon Gold and Zodiac.
Apollo Entertainment Ltd was fined CAD 100,000 by the AGCO on 10 August 2023 for falling short of its responsible-gambling standards. The regulator listed missed interventions with players who may have been experiencing gambling-related harm, a voluntary self-exclusion program that was not adequate, insufficient tools for setting financial and time limits, and staff who did not fully understand responsible gambling. The notice names no brands and records that Apollo had already taken significant steps to tighten its controls.
- Ontario status
- Available in Ontario's regulated iGaming market
- Last checked
- Operator
- Apollo Entertainment Ltd
- Source
- Regulator listing
Check any casino name or web address with our Ontario regulated casino checker.
Listed on the iGaming Ontario regulated-market directory as of 2026-10-07 (the directory states its listing is accurate as of 2026-09-01). Official categories: casino. Current terms (updated 2026-07-20) name Apollo Entertainment Limited and publish a CAD 50 minimum withdrawal and a qualified CAD 4,000 weekly clause when winnings are substantially greater than total purchases across Casino Rewards partner casinos. Public live tiles include Blackjack 14 Gold and Baccarat 3.
Other brands from the same operator: Captain Cooks Casino, Golden Tiger, Luxury Casino, Yukon Gold Casino, Zodiac Casino and Grand Mondial.
Customer support
Support is available around the clock
The Ontario contact page links directly to live chat and states 24/7 availability. The page also displays an email option but no phone line, and it sets no reply-time target for either channel, so the useful fact is continuous access to chat, not a promise about resolution speed.
- Live chat
- Available
- Available
- Phone
- Not confirmed
- Hours
- Live chat is published as available 24/7 on the Ontario contact page. An email option is shown, but no phone line or reply-time target is published. Operator-published
Responsible gambling
Deposit, loss and time controls
The controls go beyond a deposit ceiling. Players can set daily, weekly or monthly boundaries for deposits, losses and time logged in. A request to raise or remove one of those boundaries waits 24 hours, which gives the restriction value precisely when an impulsive change is most likely.
Short breaks run from 24 hours through three months, with fixed choices of 24 hours, 48 hours, 1, 2 or 3 weeks, 1 month, 6 weeks, 2 months and 3 months. The stronger self-exclusion option starts at six months and runs as far as five years; Casino Classic says it cannot be reversed after activation. BetGuard, on 1-833-776-7171, is provided for exclusion across Ontario-regulated operators.
For help outside the casino, ConnexOntario can be reached at 1-866-531-2600. Our responsible gambling guide separates province-wide services from controls that exist inside an operator account.
- Deposit limits
- Offered Operator-published
- Loss limits
- Offered Operator-published
- Logged-in duration limits
- Offered Operator-published
- Take a Break
- Offered Operator-published
- Self-exclusion
- Offered Operator-published
- BetGuard
- Offered Operator-published
Set limits before you play and use self-exclusion if you need a break. Read our responsible gambling guide.
Not sure what limit to set? Our budget and limits planner turns a monthly amount into daily, weekly and monthly deposit limits.
Play responsibly
ConnexOntario · free, confidential, 24/7
Free, confidential support is available 24/7 for anyone in Ontario concerned about their own or someone else's gambling.
Alternatives to Casino Classic
A browse-first casino with a slow exit
It suits a casino-first player who wants to browse recognizable slots and live tables before registering, values native apps on both platforms and understands why game-level RTP configuration matters. The branded Casino Rewards titles are part of the appeal, though Captain Cooks and Golden Tiger carry them too.
Skip it if Interac withdrawals are essential, a CAD 50 minimum is too high, or a payout timetable in writing matters to you. It is also a poor fit for anyone looking for sports betting or a peer-to-peer poker room; the public Casino Classic material shows neither.
Bet365 or Golden Tiger instead?
Bet365 is the stronger comparison when banking speed and Interac in both directions matter. It publishes a much shorter withdrawal window and combines casino with sports, although its Apple Pay cash-out information remains conflicted.
Golden Tiger is the sister site to weigh it against, and the gap is smaller than the branding suggests: the same homepage tiles on 6 October 2026, apps for both phones, and, like Casino Classic, no payout timetable of its own since its FAQ went offline. Choose between them on the deposit floor the cashier shows and the app you prefer, not on the games.
More detail
Casino Classic Ontario FAQ
First reviewed 8 September 2026 and re-checked on 7 October 2026 against the public Ontario site, current terms, responsible-gambling and contact pages, iGaming Ontario's directory, and the Canadian App Store and Google Play listings.
Full review and detailed analysis
Casino Classic: clear rules on a lobby it shares
Casino Classic is one of those brands that looks older than the product behind it. The public Ontario homepage is not an empty sign-up screen: it shows current slot shelves, a branded exclusives row and a full live-casino grid. Official Canadian listings are also available for both iPhone and Android. That makes the casino easier to assess before registration.
Its strongest ideas are a published promise to use the highest RTP configuration supplied for a game when more than one version exists, and terms that list the verification documents. Its weakest area is withdrawal predictability: the terms promise only business-day processing, and the per-method timetable has gone from Casino Classic's own site. Interac is documented for deposits, while the Ontario pages say nothing about Interac withdrawals.
Casino Classic is worth considering for visible game choice, native apps and an unusually explicit RTP policy. It is less convincing for anyone who wants Interac in both directions or a short, easily summarized cash-out window.
Casino Classic's RTP-version policy, read correctly
Casino Classic gives its RTP-version policy more prominence than most casinos give RTP. The operator says that, when a supplier provides the same game in several RTP configurations, Casino Classic carries the highest version made available to it. That is a meaningful configuration policy.
It is not a promise of equal returns across games or of any session result, so still check a game's information panel for its rules and RTP. Captain Cooks publishes the same supplier-version policy under a different name.
| Criterion | Score |
|---|---|
| Safety & regulation | 3.7 |
| Games | 3.6 |
| Payments | 3.7 |
| Withdrawals | 3.0 |
| Mobile | 3.7 |
| Support | 3.5 |
| Responsible gambling | 3.6 |
Still unconfirmed
- What minimum deposit does the logged-in cashier show for each method?
- Does the signed-in lobby differ from Captain Cooks' and Golden Tiger's, or only the public rows?
- How long a withdrawal takes by method on Casino Classic itself; the per-method schedule is printed on sister sites such as Grand Mondial.
- Whether Interac or Skrill can receive a withdrawal; the Ontario pages document them for deposits only.
- Which email address and reply time apply to support; the contact page names no readable address or response target.
Casino Classic compared with other Ontario casinos Recorded values only. Not a ranking.
- Jackpot City 1–3 business days
- Casino Time Up to 5 business days
- Ruby Fortune 1–5 business days
- Videoslots 1–5 days
- Mr.Vegas 1–5 days
- Casino Classic 3–6 business days
Bars span the minimum to maximum days the operator publishes. Your own time depends on the method and account verification.
- Jackpot City 9
- Betway 7
- Spin Casino 6
- 888 Casino 6
- 888 Sport 6
- Casino Classic 5
Number of payment methods we have recorded as accepted for deposits.
Casino Classic vs other Ontario casinos Recorded facts; “Not confirmed” means we have no confirmed value.
 Casino Classic |  Jackpot City |  Betway | |
|---|---|---|---|
| Ontario | In Ontario · checked 7 Oct 2026 | In Ontario · checked 7 Oct 2026 | In Ontario · checked 4 Oct 2026 |
| Published games | Not confirmed | 1000+ games | Not confirmed |
| Live dealer | Yes | Yes | Yes |
| Deposit methods | Interac, Visa, Mastercard, Skrill, eCheck | Interac, Visa, Mastercard, eCheck, Apple Pay, MuchBetter +3 | Interac, Visa, Mastercard, eCheck, Paysafecard, MuchBetter +1 |
| Minimum deposit | CAD 10 (offer terms) | CAD 10 (generally; varies by method) | CAD 10 |
| Published payout window | 3–6 business days | 1–3 business days | 1–8 days |
| Native apps | iOS and Android | iOS and Android | iOS and Android |
| Editorial score | 3.5 / 5 | 3.7 / 5 | 3.7 / 5 |
Player reviews and complaintsWhat Ontario players report about Casino Classic, and what to do if something goes wrong
Player score
Not enough reports yet
0 of 5 reports needed (last 24 months) before we show a score.
No player reviews of Casino Classic yet. If you have played here while in Ontario, yours can be the first.
Write a review of Casino Classic
Complaints about Casino Classic
No complaints about Casino Classic have been published on OCL.
If something goes wrong with Casino Classic
-
Complain to Casino Classic first, in writing.
Contact the 24/7 support team first; if it isn't resolved, email complaints@crhelpdesk.com to have a solutions specialist review it. Ask for a complaint reference number and keep screenshots.
Terms and conditions, section 11 (Support, Disputes and Complaints) (opens in a new tab) checked 7 Oct 2026 - Give it time to decide. The AGCO says an operator's formal process can take up to 90 days.
- Escalate if it is not resolved. iGaming Ontario runs a dispute escalation form for players of regulated sites, and the AGCO takes complaints about operators breaking the rules through iAGCO. Neither can order a refund for you, but both can take the matter up with the operator. Complaints about self-exclusion, responsible gambling or advertising can go straight to the AGCO.
- Want it on the record? File a complaint with OCL: we send it to Casino Classic, publish the reply and help you escalate. OCL is not a regulator and cannot order a payment.
Step-by-step complaint guide · AGCO internet gaming complaints (opens in a new tab) · iGaming Ontario player support (opens in a new tab)
Play responsibly
ConnexOntario · free, confidential, 24/7
Free, confidential support is available 24/7 for anyone in Ontario concerned about their own or someone else's gambling.
Player reports are written by readers and checked by a moderator before they appear; they describe individual experiences, not OCL tests. OCL earns commission from some operators. That never decides which reports or complaints are published, and the player score is kept separate from our editorial rating. Advertiser disclosure
Frequently asked questions about Casino Classic
Is Casino Classic available in Ontario?
Yes. iGaming Ontario's directory lists Casino Classic as a casino website; it was re-read on 7 October 2026. Real-money players must be 19 or older and physically inside Ontario.
Does Casino Classic have iPhone and Android apps?
Yes. Apollo Entertainment Ltd publishes a Canadian iPhone/iPad listing in the App Store and an Ontario Android listing in Google Play. The casino also works in a mobile browser.
What games does Casino Classic have?
The logged-out Ontario lobby has popular and newly released slots, house-branded Casino Rewards games, tables and a Pragmatic Play live row, the same rows Captain Cooks and Golden Tiger showed on 6 October 2026.
What is Casino Classic's RTP-version policy?
Casino Classic says it uses the highest RTP version supplied to it when a game is available in several configurations. It is not a promise of a particular result, so players should still check the information screen for each game.
Can you withdraw with Interac at Casino Classic?
Interac can fund the account, but Casino Classic's Ontario pages do not list it as a cash-out method. Withdrawals are documented to Visa, Mastercard and eCheck.
How long do Casino Classic withdrawals take?
Casino Classic no longer publishes a timetable: its terms say only that withdrawals are generally processed on business days, Monday to Friday, and its FAQ page returned an error on 6 October 2026. Check the cashier or ask support for the timing of your chosen method.
Which responsible-gambling tools does Casino Classic provide?
Account tools cover deposit, loss and logged-in-time limits (daily, weekly or monthly), Take a Break from 24 hours to three months, and self-exclusion from six months to five years, with BetGuard available for broader exclusion. A request to raise or remove a limit waits 24 hours.
Who operates Casino Classic in Ontario?
Apollo Entertainment Ltd is the operator. Its Global Account structure connects Ontario-brand sub-accounts and records deposits, losses, wagers and safer-gambling settings across that relationship.
What is the minimum withdrawal at Casino Classic?
The current terms, updated 20 July 2026, set a CAD 50 minimum withdrawal.
How can players contact Casino Classic support?
The contact page publishes 24/7 live chat and an email option, with no phone line or reply-time target. Unresolved complaints can go to complaints@crhelpdesk.com.
Sources
What this page was checked against.
11 sources checked Show list
- iGaming Ontario regulated-market directory Official source · The directory states that its list is accurate as of 2026-09-01 and includes Play Casino Classic; it shows no operator entity beside each site.
- Casino Classic Ontario homepage Operator website · Public logged-out page re-read 2026-10-07: four 12-tile rows (Most Popular Games, New Releases, Exclusive & Early Access, Live Casino), no game total, no footer payment list; footer says Apollo Entertainment Ltd is regulated by the AGCO and operates under an agreement with iGaming Ontario. Welcome-offer and winner values were excluded.
- Casino Classic RTP-version policy page Operator website · The operator frames this as a game-configuration policy and separately disclaims any promise of a player result.
- Casino Classic terms Operator terms · Page says Updated 2026-07-20. Names Apollo Entertainment Limited (C45483), a Maltese-registered company. The CAD 4000 clause applies where winnings are substantially greater than total purchases across Casino Rewards partner casinos and may be varied by the operator.
- Casino Classic Responsible Gambling Operator website · Daily, weekly and monthly deposit, loss and logged-in-duration limits; 24-hour wait to raise or remove a limit; Take a Break from 24 hours to three months; self-exclusion 6 months to 5 years; BetGuard 1-833-776-7171; ConnexOntario 1-866-531-2600. Page says Updated 2026-05-15.
- Casino Classic Contact Us Operator website · Live chat 24/7; an email option is shown without a readable address in the page text. No phone line or response time.
- Casino Classic Ontario on the Canadian App Store App store listing · Casino Classic Ontario by Apollo Entertainment Ltd; iOS 16.0 or later; version 3.3.0; 19+ in Ontario; ConnexOntario in the description. Store rating is evidence about the listing only and must not become the publication's editorial rating.
- Casino Classic Ontario on Google Play App store listing · Package ontario.casinoclassic.casino; developer Apollo Entertainment Ltd; listing updated 2026-09-17; description says hundreds of slot games. Store rating is not an editorial rating.
- Casino Classic terms (recheck) Operator terms · Updated 2026-07-20. No minimum deposit; 15.2.2 CAD 50 minimum withdrawal; 15.2.7 business-day processing, not on public holidays and weekends; 7.1 documents; 15.1.11 source-of-funds checks; 15.2.8 CAD 4,000 weekly clause; complaints to the 24/7 team, then complaints@crhelpdesk.com, then iGaming Ontario. No 48-hour pending or per-method times. /en/faq/ returned 404 on 2026-10-06.
- Grand Mondial FAQ (sister brand) Operator website · Sister Apollo brand. Prints 48-hour pending then next business day; e-wallets 1–3, Visa/Mastercard 3, CAD EFT/eCheck 2–3, direct bank transfer 6–10 working days; DBT/wire CAD 300 minimum, CAD 50 fee (CAD 100 above CAD 3,000); 5–7 working-day checks for new payout methods. Does not say it applies to other brands.
- AGCO news release: Apollo Entertainment penalties (10 August 2023) Official source · CAD 100,000 monetary penalty on Apollo Entertainment Ltd for responsible-gambling failures under the Registrar's Standards for Internet Gaming. No brands named; Apollo is said to have already strengthened its controls.
